This page contains a Flash digital edition of a book.
The Analysis Contents


Contents


The Analysis Editor’s Letter


News & Opinions Doing the right thing


Technology for the enforcement industry Forums International: spotting fraud


In Focus


Ten commandments of negotiation Signs that your client may be sinking Brexit? What Brexit? Hidden money for you?


Having our say on ID checks


A time of caution for house buyers Taking steps


‘Firms are prevented from making progress’ Regulator getting ready for Brexit


Chancellor warned on Treasury cash grab Fighting back


Beating the job blues


Editor Stephen Kiely 51 Cambridge Road, Impington, Cambridge, CB24 9NU Tel: 07766 416693 E-mail: stephen@ccrmagazine.co.uk


Reporter Ian Willcox Tel: 07951 262848 E-mail: ian@ccrmagazine.co.uk


Group Production Director Angela Willcox-Kiely Tel: 07920 715047 E-mail: angela@ccrmagazine.co.uk


Illustrations & Images Dreamstime.com


4


3-13 3


6-10 11 12 13


14-42 14 16 18 20


21 22 23


Payments community action on gender balance 25 Making a stand against late payment


31 32 33 34 36 37


The one figure that stands out A time of caution A careful approach Crime with victims


CCR2


Utilities and Telecoms Rise of customer-focused collections Really having it all


In Reference CCRDirectory


Appointments & Updates The Last Word


SME owners turn to their pets


Sales Director Gary Lucas Tel: 07785 268404 E-mail: gary@ccrmagazine.co.uk


Subscriptions and Delegate Sales Alison Lucas Tel: 01702 341948 E-mail: alison@ccrmagazine.co.uk


Annual Subscription Rates UK Eur


1 year 2 years 3 years


ROW


£199 £249 £299 £349 £449 £499 £499 £649 £749


Published by GTS Media Ltd “The Cellar”, 81 Cambridge Road Southend-on-Sea, Essex, SS1 1EP


www.CCRMagazine.com


Printed by Stephens & George Print Group Goat Mill Road, Dowlais, Merthyr Tydfil, CF48 3TD


© GTS Media Ltd (except where otherwise stated). All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without the prior written permission of the publishers.


Total average net circulation 10,050 1 July 2014 to 30 June 2015


38 39 40 41


26-30 28


30


43-49 43 46


50 50


October 2019


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52