In Reference Appointments & Updates Appointments & Updates
customers but not yet passed on, this will come at the expense of other creditors. “The new legislation could see a number
of unforeseen impacts,” Jo Kettner, CEO of Company Watch said. “Assessing the risk of working with companies requires not only greater transparency around their current financial health but also the impact of a potential insolvency that has Crown preference.”
CallMiner has closed a $75m investment round from Goldman Sachs. CallMiner will leverage the funding to accelerate go-to- market plans and use case expansion for its analytics platform, Eureka. “Customer intelligence is critical for
organisations to compete effectively in today’s environment of rapid change and digital advancement. Success requires understanding what your customers and contact centre agents say, mean and how they feel – and leveraging that insight to fundamentally change the way you operate and perform,” said Paul Bernard, president and CEO of CallMiner. “We are revolutionising the way brands and people interact and conduct business –
Reward Finance Group has promoted Gemma Wright to regional managing director for Yorkshire and the North East. She joined the alternative finance provider as commercial
director two years ago with the responsibility of building and running the operations team across the Leeds and Manchester offices. With 20 years’ experience working in the financial sector, she has played a role in overseeing the continued growth of the business and, in this time, doubling the headcount to a current team of 27 people across the two offices. She said: “I am delighted to have been given this opportunity to lead the
Gemma Wright
Yorkshire and North East region for Reward. Over the last two years, I have experienced first-hand the positive impact that we are having on the SME market place. We have a great team, with a huge amount of lending experience and a real desire to support our clients. Combine this with our can-do attitude and it really is an exciting time to be at Reward. “As part of my new role I am really keen to get back to business development
and build on the phenomenal success enjoyed year-on-year by the group. Our flexibility, speed of response and willingness to lend is becoming even more crucial among SMEs in the region, continuing to drive our business growth.”
and it all starts with AI-driven customer insights and intelligence. The investment from Goldman Sachs – a preeminent technology investor – is a significant milestone and we are thrilled to have them as a partner on this journey.”
Bibby Financial Services (BFS) has appointed Jim Davis as managing director for construction finance as it looks to further its support for SME businesses in the sector. Joining BFS from Yorkshire Bank in 2011, he held the
role of head of sales for the West Midlands since 2011 and was instrumental in the opening of BFS’s West Midlands Business Centre in 2014. Most recently he led BFS’s Export Finance team, as managing director spending the past 12 months leading the support for SME businesses that trade overseas. He said: “Extended payment terms from large contractors continue to
Jim Davis
hinder growth for subcontracting businesses. Construction finance provides SMEs in the sector the working capital they need to operate in a market where there are few alternative-funding options. “The sector has faced many challenges in recent years, from the collapse of
Carillion to continued uncertainty surrounding the UK’s departure from the EU. It is more important than ever that subcontractors have the support they need to thrive and grow. “I am looking forward to developing BFS’s Construction Finance offering to alleviate some of the pressures these businesses face.”
January 2020
www.CCRMagazine.com
Bottomline Technologies has announced it has been recognised with the award for ‘Accounts Payable and Invoicing Product of the Year’ by Document Manager Magazine’s DM Awards. Bottomline was selected for its integrated invoice automation solution, which replaces manual processes and accelerates payables processing. “Accepting this award on behalf of our
hard-working team is a real privilege,” said Nigel Savory, managing director, Bottomline Europe. “We look forward to continuing to produce dynamic solutions for our clients to improve efficiency and ease.”
ACS has revamped its utility debt collection portfolio to emphasis the broad range of services available and to package its approach to utility debt collection in a new flagship service Collect+. Lisa Phillips MD of ACS said: “Collect+
is based on ACS’s unique approach to utility debt collection. It has been used for almost two decades to collect debt for utility providers ranging from small start-ups to the top ten ranked business-to- business utility providers including providers from the Big Six.
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