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The Analysis Forums

A cornerstone of success

Sharing information with fellow professionals is a key way to get ahead

Laurie Beagle Managing director, Forums International

Our forums are learning experiences where agenda items are dictated by the members. They are not a case of lecturing, but are interactive workshops and discussions. The sessions are on a 50:50 basis: 50% is

led by a subject-matter expert and the other 50% is where the attendees can share their experiences. Recently, on LinkedIn we asked the

question: what one piece of advice would you give someone who is just starting out in the big world of credit? The response was amazing. Nearly 7000

views and a lot of very valuable comments. I have summarised those comments as follows: l No day is like the last and it will not be the same as tomorrow. Credit is an ever changing, vibrant, and challenging part of business. In my experience, it throws unexpected challenges at you. To be successful, be a big contributor to the business. One last thing: do not build a silo mentality and never see sales as some sort of enemy. l Treat staff and customers with respect. Be honest and fair and allow people to follow a good leader. It is a great profession. Look, listen, and learn. l Understand the business you work in, end to end. You cannot just see your part of it. l Keep your eyes and ears open, and learn from your peers, from sales, and from continuing education. lHere are a handful of ideas: always keep your commitments, focus on doing more than is required and expected. Admit your mistakes and learn from them and from the mistakes made by others. Invest in your own continuing professional education. Look for reasons to say yes rather than excuses to say no. l Embrace the unique opportunity that credit offers you, meaning the scope to gain and hone your leadership, coaching, risk, sales, customer service, analytical, and change skills all in one role. It is not a static role but an evolving one which could bring the opportunity for a highly influential seat at the table. I love it! l Position yourself equally to help grow the business and safeguard against loss.

opportunity that credit offers you, meaning the scope to gain and hone your leadership, coaching, risk, sales, customer service, analytical, and change skills all in one role. It is not a static role

Embrace the unique February 2019

l Network and never stop learning! Change jobs to build your experience of all aspects of credit management. This is a great profession. l Find a good mentor and take your time, do not rush ahead to advance your career, that takes time; get out and about at meetings and network, gather business cards and contacts and use your network. We all love helping others, so just ask! lAnd finally, learn to trust your gut instinct. If something does not sit right, then look for reasons to support that initial feeling. Thanks to everybody who contributed.

Sorry if I did not mention them all, but they will not be forgotten. We will use them in future articles and at forum workshops. In summary, credit management is a

fantastic profession wherever you are. It is not just credit and collections, but a myriad of positions that make up the whole picture. Our mission at Forums International is to

maintain communities that do not just meet three or four times a year, but who interact and support each other 24/7. Plus, via our website, social-media posts, and our corporate partners we can keep you informed and up to date. If you have never been to a forum meeting please make it your new year’s resolution to come and have a look. It is free for the first time. Plus, we are offering virtual

access to selective forums. We look forward to meeting you in 2019.

March and April forums l7-8 March** – International Telecoms Risk Forum; Orange, Paris. l 13 March – Credit Card One-day Forum; London. l 21 March – Business & Office Supplies Credit Forum; London. l 9 April – Credit Professionals Forum; Bracknell. l 10 April – SAP User Group; London. l 11 April – IT Distributors & Resellers Credit Forum; Stratford- upon-Avon. l 14 May – Export Credit Forum; London. l 14 May** – ICT Credit Forum; London. ** Virtual access available. CCR 13

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