IGT SYSTEMS
from coin-in mode to tournament mode with no down time and with very little labor,” added Miri.
IGT followed its introduction of Spin Ferno for its popular stepper cabinets with the recently introduced Spin-Splosion!, the latest product to join the TournXtreme automated tournament solution family. Spin-Splosion! is a video reel tournament package for the CrystalDual cabinet that is fueled by IGT Tournament Manager. It enables operators to efficiently host single or multi-site tournaments, while offering players a fun, upbeat carnival-themed tournament experience with real-time leaderboards and ongoing activity that drives engagement.
IGT’s Tournament Manger also powers IGT Ultimate X Poker Tournaments and was recently revealed in combination with the Company’s Siege VR virtual reality offer. By combining Virtual Reality with Tournament Manager, IGT has created an exciting, social Virtual Reality gaming experience that can be monetized in land-based casinos.
Streamlining operations and guest experience through mobile technologies
Given the prevalence of mobile technologies and the convenience they bring to our lives, IGT is committed to providing its customers with mobile solutions that can enhance the land-based casino environment. The lines between the mobile and land-based are increasingly blurred because the consumer has an expectation for a seamless experience across devices and channels.
“IGT is placing a tremendous emphasis on mobile
technologies. Whether it is a solution that will enhance the player experiences, or a mobile application that can streamline casino operations, we are very committed to leveraging mobile solutions,” noted Miri. “The fact that our PlaySpot mobile solution was named Casino Product of the Year in 2016 indicates a positive shift in the way the industry is viewing mobile technologies and the value that they bring to the land-based casino environment.”
Having recently completed its trial phase at MGM
properties in Nevada, PlaySpot enhances the playMGM app by enabling MGM Resorts’ M life Rewards loyalty program members to place sports
26 MAY 2017
bets on their mobile devices anywhere, anytime within the state. IGT PlaySpot provides a user- friendly interface that offers a real-time trend clouds that reveal the most popular wagers, intuitive search functionality, live in-play betting, multiple sport parlay wager capabilities and more on a single screen. Players also have the option to obtain a pre- paid card provided by MGM that allows for in-app cashless transfers via PlaySpot. Expect to see PlaySpot’s baccarat back betting and side betting features implemented in casinos in the APAC region as regulation permits. PlaySpot can either be utilized as a standalone app or embedded into a casino app.
In terms of player-facing mobile solutions, IGT’s
Cardless Connect continues to gain traction with IGT’s customers globally. Designed to deliver a convenient and a frictionless user experience, Cardless Connect enables players to participate in a casino loyalty program without carrying a physical card. The technology can be embedded in the casino’s mobile application increasing its value and reducing the need for replacing lost or forgotten loyalty cards.
Instead of inserting a card into a card reader,
players can tap their smartphone on the EGM card reader. The technology can also enable cashless gaming by providing access to a gaming wallet. The secure, third-party audited solution allows players to select how much credit they wish to transfer from their player account. Player funds are hosted in IGT’s EZ Pay, a widely deployed scalable ticketing and cashless solution. Players can add funds to their account in a multitude of ways. Credit can be transferred immediately by tapping a smartphone to an EGM to initiate gameplay, and then can be transferred to another EGM in one step with a simple tap.
Further streamlining casino operations through mobile solutions, IGT’s Mobile Host, Mobile Responder, Mobile Notifier, Mobile Dashboard and Mobile Voucher Redemption were developed to provide real-time data driven decision making and monitoring to the casino floor. These solutions enable operators to identify valuable players and respond to events and opportunities more accurately and efficiently.
Through a variety of land-based and mobile solutions, IGT is leveraging its R&D investment in casino management systems to help its customers maximize the revenue potential of casino floors, streamline operations and enhance casino-player experience. With new concepts such as PlaySpot and Cardless Connect being implemented in commercial and tribal casinos at an increasing pace, and with bonusing applications that encompass slots and table games, it’s clear that IGT is well-positioned to build on its Advantage with systems innovation.
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