KBB INNOVATION & DESIGN Neil Whitehead
Luthmore
BKU’s Matt Broughton spoke to Neil Whitehead, Head of Marketing, Luthmore, about the company’s latest product - a fully compliant zero-emissions, battery-powered boiler.
025 has been a significant year for Luthmore. The company moved from prototype to a fully compliant zero-emissions, battery-powered boiler that Luthmore started to launch into the UK market, with the boilers now beginning to be installed in homes. It’s a product that performs like a traditional gas combi but without the emissions, and that’s a game-changer for the heating industry.
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“One of our highlights this year was exhibiting at InstallerSHOW in Birmingham, where we showed the boiler to thousands of installers and industry professionals,” explains Neil Whiteahead, Head of Marketing. “The feedback was overwhelmingly positive. We also launched our installer training programme at our Chippenham HQ which has been instrumental in building confidence and capability across the trade, with our free, half-day training sessions now booked up until Christmas.
“Another big milestone was the publication of our consumer research into the Government’s gas boiler phase-out. It found widespread confusion and highlighted the need for clear, practical alternatives.”
And as for the over-arching goal for the business in 2025… “Our mission has always been to decarbonise home heating without compromise,” explains Neil. “That means creating a product that’s familiar to installers, easy to fit and affordable for homeowners, while meeting the
UK’s Net Zero targets. We’ve focused on removing barriers to adoption whether that’s cost, complexity or consumer confidence. “We’re big supporters of heat-pumps and their important role in helping the UK to decarbonise, but they simply are not a viable option for many smaller, and new, homes across the UK. “Our founders, both former Dyson engineers, set out to design a boiler that installs like a combi while delivering instant hot water and reliable heating. “
Currently, Luthmore is in the process of scaling up production and expanding its installer network. The company continues to run our free, half-day training sessions to upskill installers across the country, as well as continuing discussions with housing providers around retrofit planning and deepening relationships with developers.
Gas boilers phase out
Luthmore recently surveyed over 1,000 UK households and found 53% are confused about the Government’s gas boiler phase-out, while 18% have no idea. That’s a big problem for the industry, with the Future Homes Standards regulations set to come into effect next year. Neil explains: “We also found 91% of consumers expect their installer to guide them through heating alternatives. That means installers are the trusted voice in this transition and they need solutions that are easy to understand, install and explain to the consumer.
Sustainability
Sustainability is at the heart of Luthmore’s product and business. Its boiler is powered by a modular Lithium Iron Phosphate battery, sustainably sourced and free from rare earth materials. It’s smart grid compatible so users can store energy at off-peak times or from solar panels. “We’ve designed it to work with existing pipework and radiators so minimal disruption and lower installation costs,” says Neil. “It’s perfect for retrofit programmes and social housing where space and budget are limited.
“Our Luthmore app also gives users full control over their energy usage so they can manage costs and reduce their carbon footprint. It’s a product for the future but ready for today.” The next 12 months are set to be as big and exciting for Luthmore as 2025 has been. Plans are in place to significantly increase production in Q2 of next year, while the company is deepening relationships with housing providers and developers, including new partnerships such as with the University of Oxford.
“We look forward to continuing to expand our installer network across the UK, with further installer training, experience days and events in planning.”
To learn more and stay up-to-date with training dates, visit
https://www.luthmore.com/installers 20 BKU NOVEMBER 2025
“Our research also highlighted misconceptions around cost and disruption. Many consumers underestimate the cost of heat pumps and the complexity of installation.
“However, despite this lack of knowledge, there is a clear openness to change from consumers. Over half (57%) of all households surveyed stated they would be ‘open’ to switching to a low-carbon heating solution. “ The heating sector is changing fast.
Government incentives and regulations are driving the shift to electric heating and housing providers are being directed to decarbonise at scale. “Installers are being asked to retrain and adopt new technologies. Consumers are, and will, continue to demand sustainable solutions that don’t compromise on performance. Our boiler addresses all these challenges - it’s electric, easy to install and delivers the same experience as a gas combi.”
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