p40 BKU-MAY22 BIKBBI - Ceiling2Floor_bku 04/05/2022 11:41 Page 40
INDUSTRY UPDATE
A surge in sales and recent expansion see’s Ceiling2Floor increase it’s van fleet to 23
BiKBBI – A compliant workforce is a lower risk workforce
T
he skills shortage isn’t a new topic of discussion for The British Institute of KBB Installation, although it’s usually
followed by a cry for help around the need for apprenticeships and our associated efforts in developing them. However, the skills shortage is as much about the challenges of today as
it is about the solution for tomorrow. A shortage of skilled labour will inevitably attract opportunists, and as the value for tradespeople increases, so does the attractiveness of the sector… not only for genuine infiltrators, but for rogue ones too. We saw the reputational damage that opportunists caused for the
double-glazing industry back in the 1980s and 1990s when a surge for demand in uPVC windows outweighed the supply of experienced fitters in the sector. The result was an influx of cowboys doing a bad job and leaving a trail of disgruntled, out-of-pocket consumers behind as they moved on to their next opportunity. So how can you tell the difference between the good, the bad and the
downright ugly? There’s no straight-forward answer sadly. This is because the industry is
largely unregulated and, without a mandatory requirement for registration, the sector relies on a number of ‘red flag’ indicators to assist in the avoidance of troublemakers. Kitchen and bathroom installation is a minefield of legislation and it’s
usually where these red flags will catch businesses and consumers out. Aside from insurance (which is a complex beast in itself), kitchen and bathroom installation covers several complex areas of work, including gas, electrical and building regulation, water regulations and health and safety. All these elements are moving parts, with updates on the rules and changes to policy and law happening on almost a weekly basis. So, appointing or collaborating with a new installer, or even an existing
one, can be a risky business for any stakeholder – especially where brands and reputation are concerned. With the emergence of social media, a bad experience with an
installation can quickly turn into a nightmare for the installation business, and even more so if that bad experience involves a compliance related matter. So, our advice would always be to forensically dissect the compliance for
your installer – whether you’re a consumer, or a retail business adopting the service of an installer. Make someone accountable for ensuring the credentials are correct and that they are regularly reviewed. The British Institute of KBB Installation (BiKBBI) manages compliance for
a wide range of retail and manufacturing businesses – reducing risk and cost – often doing so for free. For more information about how we protect people and brands, visit:
https://www.bikbbi.org.uk/retailers/
Damian Walters CEO, BIKBBI
40 BKU MAY 2022
12 months with monthly turnover increasing to over £700k per month. Ceiling2Floor, which has 13 branches throughout Scotland and the North of England, stocks a huge variety of Decorative PVC Paneling, Luxury Vinyl Click Flooring and Accessories which are popular with both Trade and Retail Customers. Ceiling2Floor recently opened the doors of their 13th branch. The new
C
branch is located in Longman Industrial Estate, Inverness and features a 10,000 sq ft showroom, trade counter and warehouse, In line with the company’s increased sales and expansion, they have
ramped up the number of vans in their fleet to 23 with the recent addition of 6 new Citreon L3 and L4 vans. The expansion of the fleet will allow for more deliveries to meet the surge in demand for Ceiling2Floor’s products. More information about Ceiling2Floor can be found at the website.
uwww.ceiling2floor.co.uk
eiling2Floor, the UK’s number 1 decorative PVC Paneling Trade Outlet has seen record-breaking growth in the last
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