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Cybersecurity


How MSSPs can reduce the odds


Jonathan Whitley, Vice President for Northern Europe at WatchGuard Technologies, talks to Michelle Winny, Editor of PCR, about the growth in managed security services and how they can help customers to reduce the chances of becoming the victim of a cyberattack.


W


atchGuard Technologies specialises in network security, secure Wi-Fi, multi-factor authentication, advanced


endpoint protection, and network intelligence. Here we speak with Jonathan Whitley, Vice President for Northern Europe at WatchGuard about the latest threats and how to cope with them.


Why are we seeing an increase in demand for managed security services? For all businesses great and small, the pandemic has changed the cybersecurity threat landscape forever. Te traditional security perimeter, which was already fragmenting, completely disintegrated, as the global workforce moved out of the office to work from home. Suddenly, every endpoint, from corporate laptops to home PCs and mobile devices, had to be protected. And out of the confines of the office, there was also a greater risk that employees would not be so cautious


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or vigilant when trying to spot phishing emails. For many SMBs it exposed in-house skills


shortages and lack of budgets. As a result, many have turned to their trusted IT partners and resellers for advice and support. In particular, it put the role of managed services in the spotlight and accelerated the shiſt that was already taking place in the channel. Many managed service providers decided to add the extra S and become an MSSP (Managed Security Service Provider), while a growing number of traditional resellers started their managed services journey.


What are the key benefits of the MSSP model? For end users, MSSPs with the right cloud-based platform and tools, can configure, monitor and update security defences round- the-clock, all remotely. Many SMBs do not have visibility into what resources are being consumed, where they reside, and how


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