CONTENTS 10


4 NEWS: IFA Berlin set to return in 2021


6 NEWS: The industry’s leaders in sustainability – Panasonic and Bosch come out on top


8 OPINION: AMDEA’s Paul Hide discusses the upcoming energy label changes and the energy performance improvements that are the driving force behind the scheme


10 REVIEW: CES went all-digital for the first time ever this year. Stuart Tickle gives his review


14 Q&A: Satellite broadband is giving electrical retailers great opportunities to offer exciting new services to consumers, says konnect’s Ed Sawday


16 ANALYSIS: Getting down and dirty with all the latest gadgets and gizmos in floorcare. ERT explores the market’s latest trends


22 ANALYSIS: Voice control is established as an essential feature across CE. How will technology develop this year? We hear from the experts


24 PROFILE: Harris Electrical’s Debbie Harris on transforming her business and battling COVID to continue serving her loyal customers


26 INSIGHT: Online tools to help retailers during lockdown and beyond


The team: Editor


Jack Cheeseman 01372 414 298


Contributors to ERT this month: Paul Hide, Stuart Tickle, Simon Forrest, Alex Capecelatro, Nick Brackenbury.


jackcheeseman@ertonline.co.uk


Publication & Event Manager Alice Kemp 01372 414299


akemp@ertonline.co.uk


Media Director Paul Ryder


Design Claire Noe


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ABC certification


ABC total average net circulation: 6,000 (for the issues distributed between January 1, 2016 and December 31, 2016) Total net circulation for the audit issue: 6,000 (cover issue December 2016)


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