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Shopfloor DEALER PROFILE: KNEES HOME AND ELECTRICAL WINNERS PROFILE: COOPERS STORES Bath and beyond 32


ERT Award-winning C oopers Stores is well known in Bath for its leading home appliances, and despite now being under new ownership, it’s still business as usual on the shop fl oor. Jack Cheeseman hears the latest.


C


oopers Stores is an independently owned business, trading since 1948. The 2,000sq ft showroom is set over two floors of a listed Georgian building in the town, but it’s the inventive shop window displays that are probably the most famous part of the store.


After moving to Bath – from the outskirts of London – 26 years ago, Coopers quickly stepped away from the brown goods market and now focusses solely on kitchen appliances, sinks and taps, and has done very well from it. In 2017, the retailer won the Domestic Appliances Retailer of the Year Award at the ERT Awards, and last year Coopers did the double and picked up the same prize again at the ERT Awards in October.


Darrin Christan was there on the day with Paul


Cooper to collect the trophy, but, in other news, Mr Christan has since taken over the business as Owner and Director with his business partner, James Brotherton. Previous owner, Mr Cooper, who is very well known in the industry, decided to retire along with his wife Marion, who also worked for the business as a Director. Mr Christan tells ERT: “We often discussed various options and spoke at great length about how we would make a takeover work – it almost became an ongoing joke – but then he [Paul] came to me and said he’d offer me first refusal if I wanted to take over.


“Then we worked out a process we were both happy with and suddenly it was all happening!” More on this shortly…


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