APPLICATIONS IN IRELAND FEATURE


INDUSTRIAL ERP SOFTWARE facilitates growth for manufacturer


By moving its ERP system to the cloud with the help of Ardent Solutions, a manufacturer will have additional safety and resilience to protect its data and eliminate unexpected downtime


suggested that they invested in the solution including the Annata package.


M


icrosoft Dynamics 365 partner Ardent Solutions, is working with


manufacturing company Loma Systems to implement a new ERP system. Having used the same ERP software for nearly 20 years, Loma has grown significantly, making its current systems incompatible with its business objectives. Loma Systems supplies quality


inspection equipment to the food, pharmaceutical and packaging industries across the globe. With sales and operations teams principally in Europe, North and South America, the company is modernising its current processes to reduce strain on administrative departments, allowing more time to focus on best serving its customers.


The company chose to change its system to Ardent Solutions’ Annata package, an optimised build of Microsoft Dynamics 365 for manufacturing and industrial businesses.


IMPROVE OVERALL EFFICIENCY The new ERP solution will enable Loma Systems to automate tasks, which are currently processed manually and improve overall efficiency. “Loma Systems had already decided that


it wanted to use a Microsoft Dynamics solution,” explained Roger Fleury, director of Ardent Solutions. “However, integrating the system by itself meant additional bespoke software was necessary to meet the company’s needs. To overcome this we


Dynamics 365 covers sales, customer service, operations, financials, field service, project service automation and marketing. Built on an extensible platform with shared data and intelligence and delivered from the power of Microsoft Azure you can shape your digital


transformation. Benefits include:  Scaleable, flexible solutions for organisations with a few employees to thousands of employees


distributed across the globe.  Build relationships that generate revenue and give


you greater customer insight.  Unify end user experience for employees,


customers and suppliers across self-service, peer to


peer service and assisted services.  Adobe Marketing Cloud integrates to provide a comprehensive marketing service to create


memorable stories.  Complete business and financial management to make ordering, selling, invoicing and reporting easy


from day one.  Comprehensive ERP creates backbone for


manufacturing and distribution organisations.  Optimise your scheduling and use predictive tools to master the service call and improve customer experience.


Loma is modernising its current processes to reduce strain on administrative departments, allowing more time to focus on best serving its customers


PROGRESSING ORDERS “The Annata feature is designed to help capital equipment manufacturers follow the progress of the order from start to finish. This was outlined as an important requirement from Loma Systems as they wanted to clearly follow the configuring of the products through to invoicing and then support the equipment in the aftermarket.” One of Loma Systems’ biggest drivers for changing ERP software was the need to integrate it seamlessly with its current customer relationship management (CRM) system which it had previously obtained from Ardent Solution’s sister company and integrated business software specialist CPiO. “When choosing the vendor we wanted to partner with, it was important that the company demonstrated a clear understanding of our company and customers,” explained business systems manager Sean Hannan. “No other vendor introduced us to the Annata package before Ardent Solutions which demonstrated that they had a clearer understanding of our requirements in comparison to other solution providers. “Rebuilding our systems based on Annata means that we are able to re-map our manufacturing processes, to improve efficiency across the business. “The sales and service teams, for


example, will have improved and integrated mobile access to the ERP solution, which will benefit both the Loma team and ultimately our customers.” Loma Systems’ ERP system was


previously centrally managed from one location, serving data across multiple Loma sites. By moving its ERP system to the cloud, the company will have additional safety and resilience in place to protect their data and eliminate unexpected downtime.


Ardent Solutions info@ardentsolutions.co.uk T: +44 (0) 344 880 6140 www.ardentsolutions.co.uk


/ IRISHMANUFACTURING IRISH MANUFACTURING | FEBRUARY/MARCH 2018 23


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