WIRELESS TECHNOLOGY ADVERTISEMENT FEATURE WIRELESS BASED CALL-FOR-ACTION SYSTEM SPEEDS CHECK-OUT PROCESS
Shopping nowadays is more than just an obligatory duty to buy essentials; it has become for many people a social event. The ‘shopping experience’ is a necessary task yet at the same time many people, especially those in full-time working, find they have less and less time available to buy the essentials. Supermarket shopping is an event in
itself where for most people once the trolley has been filled as little time as possible should be spent wasting time in the queue for the check-out. For this reason more and more supermarkets are deploying call systems at the check-out to make this part of the process quick and efficient. French supermarket chain Leclerc has
more than 560 outlets in France and has some giant retail areas with their ‘hypermarkets’. One outlet in Northern France in Loison-sous-Lens has more than 110 staff working in an area of 6000 sqm with the objective of providing their customers with the most pleasant purchasing experience possible. This branch is a flagship in the
company’s chain and combines optimized product presentation and display and a wide range of items in a modern shopping atmosphere using the latest
wanted to give each cashier the ability to call for assistance at the touch of a button without leaving the work station and thereby causing yet more delays.” While looking for a suitable system to use Leleu found the beacon, sounder and systems manufacturer WERMA. Here he discovered their Andon light systems. The innovative wireless andon light system shows at the press of a button which illuminates a bright and clearly visible signal light which check- out is available or requires assistance. The word ‘andon’ comes from the
technology to assist shopping. A particular goal was set to make the whole check-out and payment process as efficient as possible for the consumer, avoiding long waiting times. “We know how long queues are irritating for our customers and so, for example, en route to checkout they should be able to see where it is best to go and stand in line,” says facilities manager Bruno Leleu. Management wanted to display which check outs are open in order to improve efficiency. We wanted to have complete transparency of all 21 check-outs all of the time! We also
The Loison-sous-Lens branch of Leclerc has installed AndonSPEED from WERMA at all 21 check-outs
Japanese language and means ‘warning lamp’ which may be used to indicate a change on status which requires immediate attention to rectify. WERMA’s call-for-action system works on this principal. The illuminated light shows the actual status and may indicate for example to a supervisor that assistance is required. Up to eight different status conditions can be activated by using a four button switch box packed with smart electronics.
WERMA UK T: 01536 486930
uksales@werma.co.uk www.werma.co.uk
Intelligent systems for process optimisation
StockSAVER A retrofit solution for FIFO flow racks to monitor stock movements and launch replenishment orders automatically - Kanban without cards.
SmartMONITOR
Machine and workstation data collection and monitoring system - reduce downtime, get lean.
AndonSPEED Call-for-action system for logistics operations - identifies bottlenecks and gets things moving again quickly.
WERMA (UK) Ltd.
Made in Germany
Made in Germany
email:
uksales@werma.co.uk Shop online at:
www.werma.co.uk
email:
uksales@werma.co.uk Shop online at: www
.werma.co.uk IRISH MANUFACTURING | FEBRUARY/MARCH 2018 17
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