NEWS | Industry Updates
international clients in the UK, building trust outside of our core North American market,” said Jeff Dumbrell, chief revenue officer of Cantaloupe, Inc. “By delivering reliable, seamless integration and exceptional customer service, we’ve been able to show Decorum and other potential UK-based clients that Cantaloupe can strengthen our position as a disruptive force in the market for cashless payment solutions.” One of the stand-out features Cantaloupe was able to offer was
Decorum Vending completes upgrade across travel sector with Cantaloupe’s cashless payment terminals
Cantaloupe, Inc. a global provider of end-to-end technology solutions for self-service commerce, as announced that Decorum Vending, a premier UK vending operator, has completed its expansion upgrade of 630 vending machines to Cantaloupe card readers, with the majority of machines located in train stations and other travel sectors. The deployment includes both Cantaloupe’s P66 contactless payment device, along with the P100, Cantaloupe’s digital screen card reader that accepts both contactless and contact payments. This strategic move transitions Cantaloupe, Inc., as the sole provider for cashless payment solutions for Decorum Vending, facilitating seamless integration with Decorum’s Vending Management System (VMS) and enhancing overall operational efficiency. “Decorum’s confidence in Cantaloupe’s products and services underscores our commitment to expanding and supporting our
seamless integration with Televend and Vendo machines, which has enabled Decorum to manage machine performance, track basket sales and drive convenience on their UK routes. The reliability of Cantaloupe’s system was crucial for Decorum to maintain continuous service without any disruptions, which is essential for customer retention and satisfaction. On average a UK route traveler has three minutes to complete a purchase at a train station or transit hub, so speed and efficiency in a payment system was paramount to Decorum. Cantaloupe’s unique capability to support basket vends allowing customers to purchase multiple items in one transaction, was also a driving force for Decorum’s move to Cantaloupe, as it significantly enhances the customer’s overall experience. “Partnering with Cantaloupe not only streamlined our operations
but also significantly enhanced our bottom line,” noted Declan Sewell, managing director with Decorum Vending. “The seamless integration and reliability of Cantaloupe’s systems made everything just work effortlessly. Another major factor was the supportive relationship we’ve developed with the Cantaloupe team. It’s not just about the financial savings — it’s about partnering with a service provider who genuinely enhances our operations and makes doing business a pleasure.” Cantaloupe was also able to improve settlement times for Decorum Vending, enhancing operational efficiency and financial management. Cantaloupe’s advanced cashless devices also simplify the refund process, allowing for single-item refunds within a basket transaction. This feature, combined with better performance tracking of each vending machine, provides superior customer service and operational transparency. Shaun Burger, managing director of EMEA at Cantaloupe, Inc.,
stated: “Our advanced technology significantly boosts profitability and efficiency for our clients. With Cantaloupe’s flexible payment and telemetry solutions, Decorum has notably improved its day-to- day operations and customer service. We’re proud to support their commitment to superior service and driving key metrics for their business to stay competitive in the UK market.”
Mondelēz International to appoint 48 ‘chocolate tasters’
Mondelēz International is recruiting 48 sensory panellist job roles at its historic Bournville site in Birmingham. The part-time roles, also known as chocolate tasters, will play a crucial role in product development by tasting and providing consistent, objective and honest feedback on new chocolate products, including iconic brands such as Cadbury, Toblerone and Milka. The sensory panellist roles are part of ongoing investment being made at the Bournville site, the home of Cadbury, with the brand celebrating its 200th anniversary year. The roles, which were previously located at the Reading Scientific Services site in
4 |
vendinginternational-online.com
Wokingham, will now be based out of Mondelēz’s Global Centre of Excellence for Chocolate research and development at Bournville.
Afsha Chugtai, section manager in the consumer science team at Mondelēz International, said: “We are hugely excited to be recruiting 48 sensory panellists to join our amazing research and development team in Bournville. Often called a ‘dream job’ for many, the tasters will play an invaluable role in helping to develop the perfect taste profiles for our amazing products. Previously our Sensory Panellists have helped develop consumer favourites including Caramilk and Toblerone Truffles.
“We currently have around 600 employees working in a variety of research and development roles in the UK and are looking forward to welcoming our newly trained chocolate tasters to the team. They will enable us to continue to innovate and lead the future of snacking.”
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56
