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How we shop online is changing C


ustomers should expect changes in the way they shop online from today, in a move to combat online fraud.


The changes are a result of new Strong Customer Authentication (SCA)


requirements, a set of rules that will change how you confirm your identity when making online purchases. While SCA rules have applied to a small number of transactions for some


time, the proportion of transactions for which SCA requirements apply has been steadily increasing since the start of this year as merchants and payment service providers readied to meet the enforcement date, when all transactions must be SCA-compliant. Customers will now be asked to prove their identity when making a


purchase, by confirming two of the following three ‘factors’: • Something they are – like a fingerprint or facial ID; • Something they know – like a passcode or password; or


Sony introduces LinkBuds, a new way to listen


S


ony has introduced a new way to enjoy music and the important moments in life, all at once,


with the brand-new truly wireless LinkBuds. Users can stay connected and aware at all times, with the help of an open ring design with audio transparency, ultra- small super fit and crystal-clear sound and call quality. Unlike conventional earbuds, the protective surface on LinkBuds – covering the speaker diaphragm – is integrated within the housing, saving space. LinkBuds include precise voice pickup technology that performs advanced voice signal processing. Sony said the noise reduction algorithm was


• Something they have – like a mobile phone. In practice, this could mean customers


are asked to verify a purchase via text message, receiving a passcode which they are then prompted to enter on screen. Other confirmations could include answering an automated phone call to your landline or mobile, or through an app on your smartphone. Tom Ironside, director of business & regulation at the British Retail


Consortium, said: “Retailers have been working hard to prepare for the Strong Customer Authentication requirements, ensuring online purchases are both as safe and easy as possible – customers should be reassured that buying online has never been safer.”


developed using AI machine learning, using more than 500 million voice samples to supress ambient noise and extract voices clearly. Sony said that users shouldn’t be fooled by their size, as LinkBuds are easy to use but with advanced features. With Wide Area Tap, all


control is at your fingertips. By double or triple tapping in front of either of your ears, users can adjust playback to their liking – there’s no need to touch the LinkBuds themselves. With Speak-to-Chat, users can automatically pause their music as soon as they speak to someone. Once the conversation is over, the music starts playing automatically, so there’s no need to touch any controls.


energy, water, and waste reduction projects. 2 1


WHIRLPOOL CORPORATION OUTLINES PROGRESS ON NET ZERO TARGETS


Whirlpool Corporation has issued an update on progress towards achieving the Net Zero targets that the company first announced in May 2021. The company said it is accelerating its commitment to sustainable operations through investments in renewable energy, manufacturing plant retrofits and on-going


8 | www.ierdaily.co.uk 3


EWBANK DEBUTS PRESSURE WASHER Ewbank, which is known for its 140-year


heritage in home cleaning, from carpet sweepers to vacuum cleaners and floor polishers, has launched its first outdoor cleaning appliance in the form of the AQUAROVER140 pressure washer.y


LARS SCHUBERT APPOINTED CHIEF OPERATING OFFICER OF BSH HAUSGERÄTE


Lars Schubert, currently chief technology officer and member of the board of management of BSH in China, will join the board of management of BSH, Europe’s leading home appliance manufacturer, on April 1.


March/April 2022


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