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Wiring Accessories


Top tipson becoming a successful electrician


By Sean Miller, Electrician Programme Manager at Schneider Electric


S


uccess in the electrical industry is tough. To reach the top of the field, electricians must not only provide


customers with competitive prices, but also consistently deliver the highest quality of work whilst providing the best service. It is truly a multifaceted profession combining the technical, personal and physical. Electrical products are developing at an


unprecedented rate, becoming more connected than ever before. Contractors must now understand new technology instantly, ensuring they are offering customers the right solutions. Once they develop a system to stay on top of changes, they will be able to stay in competition with increased revenue. McKinsey predicts the digital world could generate $11.1 trillion a year by 2025 – electricians can’t afford to miss out on their slice of the pie. Despite connectivity improving the services


30 | electrical wholesalerOctober 2019


on offer, the tech alone won’t keep electricians ahead of their competition. For long-lasting success, electricians need to conduct research into which technologies are the best, and how to install them, on an ongoing basis.


The changing technological landscape Customer expectations are at an all-time high due to the evolution of technology, in both the commercial and residential sectors. Building managers want complex systems with connected sensors that feed them real-time updates on equipment health; homeowners are demanding smart home heating systems they can control from their smartphones. That’s a far cry from just wiring a consumer unit. The electrical industry is no stranger to


change, but will everyone be able to keep up? Change is happening now, it’s happening to everything, and it’s happening faster than ever. By 2025 an estimated 26-36 billion devices at home and in the workplace will be equipped with sensors, processers and embedded software. Technology can be disruptive, and


disruption can sometimes be frightening if you’re just trying to hold on. Yet while connectivity has a learning curve, it opens new doors for those willing to buy in.


So how does being connected help you to become a better electrician? You have to remember that every stage of the customer journey now has a connected component. Your customers will find you online while browsing on their phones, but it doesn’t stop there. By using connected devices in your installations, you become more connected to the customer, and when they realise the benefits of your connected offering, they will come to you again and again. It’s the foundation of a long-lasting customer relationship.


The main benefit of connectivity is insight.


Depending on where it is installed in a circuit, an IoT-connected sensor can tell a building manager or homeowner many things, from their energy consumption to the health of their equipment. Having this information saves money, reveals opportunities and stops problems before they happen.


ewnews.co.uk


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