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The Micro-Epsilon UK office in Birkenhead, Cheshire.
catapult centres and universities. A specific focus of the business in recent years has been to contribute to renewable energy generation, with almost all wind turbines around the UK having Micro-Epsilon sensors for condition monitoring. In addition, in the last three to four years, the company has seen huge success in the development of measurement solutions for EV battery manufacturing. This has resulted in the business becoming the established solution for inline thickness measurement and control for the production of EV battery cells. Jones comments: “Our biggest achievement has been the excellent reputation we’ve built up over the years and what Micro-Epsilon stands for in our customers’ minds. We’ve conducted several surveys and discussions with our customers over the years and the same messages keep coming back: excellent technical knowledge and understanding of their needs, high performance products, and responsive customer service both pre- and post-sales.”
LEADERSHIP AND MENTORING A key focus for the business over the last five years has been development and mentoring of a leadership team. The company is working with an external coach to deliver bespoke training to the whole UK team, to help them develop and grow, with an emphasis on staying with the business long term and developing their career with Micro-Epsilon. It is a positive and collaborative environment at Micro-Epsilon UK where the common purpose is based around knowledge transfer. The company has a clear vision, mission and key values that everybody in the business aligns with, forming a positive and inclusive culture.
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As Jones states: “Our Mission is to build long term relationships with our business partners, enabling them to achieve genuine competitive advantage by using high performance, innovative sensor solutions delivered in a professional manner by a company they can trust.”
CULTURE COUNTS The culture at Micro-Epsilon UK has also been a key factor in its success. As Jones explains: “Culture has to be developed over time, based on the key values of the business, its vision and mission, how we operate, how we interact with every person in the team on a daily and weekly basis. It’s very important to establish what I call Knowledge Transfer across the business. We do this continually, engaging in customer projects as a team rather than as individuals. This allows everybody to contribute to the success, as we all have different levels of knowledge, skills and ideas. When we have success, everybody in the team knows they were part of that and we celebrate those successes as a team.” He continues: “It also has to be fun. When you look at what we do as a business, we provide solutions to customers that often they did not know was possible. This includes making customer products perform better, improving quality and process efficiency and reducing waste. When we help provide these solutions, our customers are really happy we can help them. This customer satisfaction is such a positive motivator – and that’s what makes it fun!”
WORK-LIFE BALANCE
In order to perform well and consistently improve over the long term, a healthy work life balance is encouraged at Micro-Epsilon UK and so the
company has developed an extensive employee benefits programme, to help the team stay healthy. This ranges from subsidised gym memberships, additional holidays for family celebrations, learning credits for external training, company charitable donations to a personal charity of importance, to subsidised travel to Germany and Austria.
LOCAL SUPPORT
The company also contributes to and supports its local community in Wirral, Cheshire. As well as sponsoring two local sports teams – U9 football ‘Manor FC’ and Caldy Rugby Club – the business also collaborates with local schools and youth centres, as well as local charities including ‘Positive Futures Liverpool’, an organisation that supports children from deprived communities by helping to inspire and develop them to achieve more with their lives.
FUTURE OUTLOOK
The company has seen rapid growth in the last five years and is well positioned for future growth. It already has a significant sales pipeline for the next three to five years. Jones concludes: “With a growing importance in UK manufacturing and more specifically Advanced Manufacturing, high performance sensors and systems from Micro-Epsilon are well positioned to service these industries in the UK. Combined with the continual development of innovative sensors and measurement systems by the Micro-Epsilon group, the next 20 years should be even more successful for the company.”
Micro-Epsilon UK Ltd
www.micro-epsilon.co.uk
June 2024 Instrumentation Monthly
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