WOMEN IN FRANCHISING


what I’ve achieved – it’s about the results my clients have experienced. My ‘champions’, as I fondly call them.” Mitali's persistence and


consistency have paid off, as she has won awards for Best Client Results and Best Coach. Her success and impact led to her being selected as a coach for Business As Unusual, where she was able to share her expertise. Mitali's experience on the show was a highlight of her coaching career, as she was able to meet other passionate people who were also committed to making a positive impact through coaching.


“The power of persistence, consistency, and the support of a fnchise network”


The story of Mitali Chopra and


her success as a business coach is a testament to the power of persistence, consistency, and the support of a franchise network. It shows how business coaching can have a life-changing impact on clients and the wider community, and how it can e a fulfilling and rearding profession for those who are passionate about making a positive social impact. As the world of business continues to evolve and face new challenges, the need for innovative and adaptive business coaching will only continue to grow. If you haven’t seen the


programme yet, search Business As Unusual on your Prime Video streaming service to watch now or visit: actioncoach.co.uk/franchise


Carol Fitzpatrick: Tezlom’s Woman Franchisee of the Year 2022


T


he last 12 months has seen Carol’s business (Tezlom Central


Scotland) evolve – with her husband joining full time. Carol says: “We’ve overcome some challenges as we navigate being a wife-and- husband team – but we’re alread reaping te enefits We don’t want to be the biggest, we want to be the best. We’re achieving this by being meticulous in our recruitment – selecting people we’d be happy to have caring for our own family. I handpick them personally, being sure to understand their values and motivations as well as personal circumstances and experience. Unlike most other agencies, we insist on a minimum of six months’ UK care experience. That’s only one piece of the puzzle – the magic ingredient is how we care for our staff. Providing training, mentoring, a sense of community and a genuine family feel is how we buck the trend of high staff turnover. I’m so proud that many of our staff have been with us for as long as four ears “I have three amazing


boys – Michael, 15, Sean, 13 and Daniel, 8. Juggling an ever-growing business with a busy family life is no joke. But we make it work. More than anything, I strive to be an example to them of all that you can achieve with hard work, passion and the support of a great team around you.


I'm also prioritising my mental health and wellbeing, so that I can be the best person – as well as the best mum and business owner – possible. “Results that speak for


themselves… It’s one thing to set bold targets, it’s another to achieve them. We doubled the size of our business in year two and tripled it in year three. Thanks to our robust systems and sheer passion for what we do, throughout Covid we sustained business levels and then grew turnover by a further 30%. For year 2022/23, we’re on track to have grown by another 40%. “I’m incredibly proud that


the business has grown, year on year, and even prouder that we've done so without compromising our values. Ultimately, I’m driven to make a difference – to my customers, my care staff, my team and my family. I’ve been reminded every day why I do what I do, and why it’s a privilege to be in my position. What we do changes lives. If the last 12 months are anything to go by, the next 12 are going to be even more remarale 


tezlom.com


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