I


: lUtt.IIIOCI OC 1 lltltifi, duly SiOlHf 14/1/6- Smxfjuj@Lp (Quilook


Have fun — and avoid the


holiday horrors


< 6 ■y T is better to trav- 8 el hopefully than -1- to arrive”, so said


Robert Louis Stevenson. But with delays, cancella­ tions and over-hookings, holiday-makers can find themselves travelling hope­ fully, hut desperately or, worse still, not travelling at


alt! Or on arrival at their destination,


they may find the hotel is not of the standard booked or does not have the facilities advertised — such as the swimming pool being closed, not existing or being half a mile away! Having saved up all year and put up


with what has been a very long winter, most of us are now eagerly anticipating our summer holidays. But as many of us know to our cost,


things don’t always go to plan. So here are a few hints to bear in mind before


you set off. It is worth remembering that, in most cases, the tour operator, airline and hotelier are likely to be as anxious as you that everything should run smoothly. After all, it is in their inter­ est that it should. So, with a little patience and goodwill by each party, many problems can be sorted out with­ in a reasonably short time, thus avoid­ ing the whole holiday being spoiled. In the event that there are major prob­ lems, first of all try to remain calm. It


Handy hints on how to cope with those possible holiday snags


is not always easy, but you are more likely to get a better understanding of the nature of the problem and make the


right decisions if you do. If an explanation is being provided, lis­ ten carefully to what is actually being said, so you can be sure you have your


facts right. Ask the name of the person who is giv­ ing the information and his/her status.


Are they a manager or an assistant? It is also most important to find out


who that person represents, for exam­ ple the tour operator or the airline, so you know on whose behalf they are


speaking. If the problem is serious, make a brief


note of the events and particularly the times involved. At your destination, should you have a


problem that gives serious cause for complaint, such as building work, then don’t forget to use your camera — one photograph may be worth a thousand


words. Make sure you take your brochure and


booking confirmation with you — you may need to confirm exactly what was advertised and what you booked. Alternatively you may find you have not read all the details properly, so you could be complaining incorrectly. If there are other holidaymakers in a


How to avoid sneezing


your way through summer


pharmacist on how to avoid the sniffles and itchy eyes this summer.


T


• Avoid going out, if you can, when the pollen count is high— especially in the afternoon/evening


on hot, dry days. • Keep car and bedroom windows closed. • Wear sunglasses to reduce pollen contact with


the eyes. • Avoid gardening. • Avoid areas of flowering grass. Stick to paths and gardens with short grass except during and


similar predicament, exchange a few names and addresses. In this way, should it be necessary, you may call upon a fellow traveller to support you and, of course, you could return the


favour. There are obviously legal provisions related to holidays which would be too lengthy to cover here, but it may be useful for you to know a little bit about the ABTA code and Package Tour Regulations. First of all, it would be wise to ensure


any travel agent you use is a member of ABTA (the Association of British Travel Agents) as it will get you home should the operator go bust. Agents are also bound by the ABTA


Code of Conduct, which covers many problems such as alterations, over­


booking and cancellations. The Government has introduced Pack­


age Tour Regulations, which are very helpful to the consumer and make the brochure supplied when you booked the holiday a very important document. For example, if significant services fail to be provided, you can have the right under the regulations to require that alternative arrangements be made at no extra cost. If, on your return from an unsatisfac­ tory holiday, you cannot agree a settle-


HE pollen count is rising — and that means misery for hay fever suf­ ferers. Here’s some advice from a


PM '~ A IS****.*, 'n v~ W. Cr. I V.hL: - ■*' ’ ' -• -- ■


SUN, SEA AND ROMANCE - but, if things go wrong on holiday, it’s as well to be prepared and to know your rights


ment directly with the operator, don’t forget that you can take proceedings in your local county court for a sum of up to £3,000 using the small claims proce­


dure. This procedure allows any member of


the public to take legal proceedings without legal help. The court issues a range of free leaflets explaining how the procedure works. However, if you feel you need legal


advice because of the size of your claim or special difficulties, a brief chat with a solicitor who has knowledge about holiday claims will not be very expen­


sive. Remember most holidays are good


immediately after cutting. • Use an air filter and filter vacuum cleaner to help remove pollen indoors. • Change clothes after being outside, as the pollen gets into fibres. O Wash your hair before going to bed, to stop


pollen being transferred from the pillow into the eyes and nose. • Groom cats and dogs after they have been out­


side. 0 Avoid smoky atmospheres.


There are antihistamines which alleviate symp­ toms and preparations such as eye drops and nasal sprays are also available without prescriptions


from pharmacists.


value for money and are entirely suc­ cessful, but if things do go wrong here is a quick five-point plan of action which, hopefully, will enable you to pre­ sent any claim you may have in the most effective manner. ® Keep your brochure, booking form


and invoices in a safe place, so you can


refer to them. • Get your facts right, making brief


notes at the time if necessary. O Identify officials who give you infor­


mation. ® Obtain names and addresses of other


holidaymakers who may be potential witnesses.


Around 10 to 15% of the adult population is esti­


mated to suffer from hay fever, with allergy to grass pollen, peaking in June and July, accounting for the greatest number of sufferers in the UK.


Some people are also allergic to tree pollen, which mainly causes problems in March to May, or fun­ gal spores and weed pollens, mostly found in August and September.


In the worst cases, the normal symptoms of itchy and runny eyes and noses become “ pollen asthma” , and wheezing develops. But there is a useful piece of information for holidaymakers with hay fever.


Pollen counts are lower in coastal areas — so you might like to be beside the seaside.


S u m m e r e v e n t^


MORE and more people erinR that


°|Je coming months for^veryrine available, virtu- there is certainly something 10


....... 1 Show and m &pieniBc show takes place. U


H a the public on Sunday. i r s ^loaamaJor«*.b>t^l^P: .P . celebrates 750 years with a Bradford and the St Andrew’s art ga.lenes reopen to Bsas* *»"■


After almost two years of rcpa m ite paintings once ...:u v,„ able to see many ot ini.ii ^ painting from Kccp OfPthe


. d refurbishment, visiters the Harris Museum and Art Ga l lery v_


and workshops taxing from August 1st to


con^rfon'Augusl^id- The concert is called: “Through all the changing scenas.’’


Clitheroe 422324?24 (Editorial), 4223JJ ( ^ Ul


J


Clitheroe Castle bandstan . Stony hurst College, on A,


the voung at heart, a u^l''^haiiey^Ab bey will be the


venue to'anowe" fet'tal and on Angus,. 7,h and .8,1. it is the annual Ribble Valley Vintage Club tolly.


and education, comes to Worden Park, in Theatre.


“ gum f^ n Hall August 3rd, Mayhemdancenighka collaboration of artists and DJs fromacrossthe North\\^U 8 p.m. Further details and bookings from Mid-Pennine Arts


“u ta S rm rang George’s Hall - August 3rd. Asian cultural evening. 6 p.m. Further details and bookings from the box


office on 01254 582582. Burnley: Mid-Pennine Gallery. Yorke Street — until August ... .


31st, “ Elephants and other Animals” . Sculptress Louise O’Connor uses the natural qualities of raw clay to portray the sometimes human characteristics and humorous qual1’


ties of the elephant. Further details on 01282 4219ou. Burscough: Martin Mere Wildfowl Sanctuary -'throughout


the summer, see five whistling swan signets, recently hatched, and other wonders of the natural world. Further details-on 01701895181.


Leeds: Grand Theatre — September 19th, Opera North ^ VT '


launches its autumn season with Madame Butterfly, 7-15 p.m. Further details and bookings from the tickets hotline on 01132-14 5326. Ilarewood House — September 1st, Perform­ ing Arts Symphony Orchestra performs Last Night at the Proms-style concert. Bring a picnic and enjoyl Further details and bookings from the tickets hotline on 01625 573477. Levland: Marsdcn Theatre, Worden Arts Centre, Worden Park — August 5th to 7th, C’est Tous Theatre Company pre­ sents “Educating Rita” , by Willy Russell. Further details


from C’est Tous on 0161743 9327. Oldham: Coliseum Theatre — September !2th to 2Sth, Con­


tact Theatre, renowned for its spectacular productions, pre­ sents “The Tempest” , by William Shakespeare. Further details and bookings from the box office on 01616242829. Preston: Avenham Park — August 4th, Red Rose Brass Band


performs free concert of music from New Orleans, 2-30 to 4-30 p.m. Preston Flag Market — September 5th to 7th, historic fayre, featuring numerous events and sideshows, a feast of fun for all the family. Further details of all Preston events from the Tourist Information Centre on 01772 253731. Todmorden: Centre Vale Park — August 3rd. Greenpeace


Day on the Green, a free afternoon of fun and music for all. Further details from Mid-Pennine Arts on 01282 421986.


' w;tb


/Burnley College


• Would you like to gain a qualification validated by the Oxford and Cambridge Universities Examinations Council in only Six • weeks?


• Would you like to design and build projects (e.g. bridges)


YOU WOULD! then like why not enrol


on our Summer School and achieve


t im m r im iA m A cm & V EM Em m v m M m m i


YO U M A Y ASK “WHAT’S IN IT FOR ME?”


The answers are • FREE tuition, guidance and careers advice


• FREE lunches • Only 2.5 days attendance per week required for 6 weeks (Programme commences 5th August)


• The opportunity to be fully prepared for study by providing access onto full-time Technician programmes


• The opportunity to reinforce career choice


If you are interested and would like to find out more why not come along to the College or alternatively contact Student Services on


( 0 1 2 8 2 ) 4 3 6 1 1 1 e x t 2 2 2


Programme (GNVQ Construction or Engineering)


Barden M I L L


Bar Am Mill is a true working mill offering a f i l l range of


discounted clothing for all the family. • Overmakers for chain stores and cx high st stock 1 Ex-cataloge ladieswcar specifically for larger sizes 1 Over 3000 mens suits in stock at all times


je c r e fw Fabulous range of


household textiles and soft furnishings in die


Musbury Fabrics depart­ ment


Opening Hours Mon - Sat 10am to 5pm (open on Thurs till 8pm) Sun 11am - 5pm B A R D E N M I L L C O . I ,T D . i^iBarden-Lane^Burnley,:Xancashire.;BBL2;.pDX'.:WTel:.01282 420333 Advertising co-ordinated by


STUART PROCTOR 01200 422323


11111! l l i l l i i i f RO E F IE L P


LEISURE


CENTRE Fitness Studio


and Sauna seven d a y s a week


per year


.£50, depositplus


1Tmonthly payments of only £16.50 .


Special offer during July and August only


Affordable, qualify fitness at Roefield H o t t S M iU ! L c I s m s -g C t t n l r e , iC « 1 i ^ f o j ’ 4 l l t d ,


T d s OB $oo »* v.*


One of the largest buildings in the North West, this magnificent 16th Cen ‘ tunj Manor House is home to a famous Catholic Independent Boarding’


S c lm !- To,,rs i,,cIude dormitories, library, chapels, school rooms and hisA torical appartments. Extensive gardens are also open, tea and gift shoo : Ample parking. Parties welcome but must pre-book.


Opening Times


House and Gardens - from July 22nd to August 26th Saturday to Thursday only


(Plus August Bank Hol id ay Monday), 1 . 5pm Admission


House & Garden £3.50 Child (4-14) anHc • ^ Gardens only £1


oo ua W- 4) and Senior Citizens £2.50 N o dogs permitted. Refreshments/Gift Shoo L im ’ i a c {


• 5 1 '


012 5 4 8 2 6 3 4 5; I


: ’


'.’LLUXL'Zir.L 6TONM


HURST GREEN | Open to visitors for guided tours throughout August:f


IQST COIIMf


8 * 8 * &


<:>jACK MOORgH>


Within minutes o f the M65, ample car parking and on-site refresh­ ments at:


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