HOSPA
Embracing continuous learning and upskilling, as hospitality professionals deepen their expertise to thrive in a
changing industry.
Motivation and habit
Of course, committing to ongoing learning is not always easy. As Murray said, it takes self-discipline and clear goal setting. Many training courses are started with good intentions but never finished. That’s why we place so much emphasis on community and support. Learners are more likely to succeed when they feel connected to a shared purpose and can ask questions in a safe environment. For those who find it difficult to build a consistent learning habit, I recommend exploring frameworks like those outlined in the bestselling book Atomic Habits by James Clear. It offers practical advice on how to integrate positive behaviours into daily life, and many of our students have found it helpful in staying on track. But beyond habit, what truly drives learning is belief – in one’s own potential and in the value of the work we do. I see that belief every time I speak to our graduates. They know that professional development is more than a certificate. It is an investment in both their career and the wider industry.
The bigger picture It’s important to recognise that when individuals grow, the industry benefits. Better decision-making leads to better financial performance; better communication creates stronger teams; greater understanding of technology leads to smarter operations. At a time when many hospitality businesses are struggling to recruit and retain staff, offering structured development opportunities can also help improve engagement and reduce turnover. There is another aspect to this as well. Hospitality is often underestimated as a career. Despite being one of the largest employers in the UK, it is sometimes
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dismissed as transient or unskilled and viewed as a stopgap. This could not be further from the truth. The work our members do requires serious levels of intelligence and emotional resilience, with the ability to manage complexity under pressure. By investing in professional development, we send a clear message that hospitality is a serious, skilled profession with excellent career prospects. We help individuals progress from front-line roles to senior leadership, and we raise standards across the board. We need to do more to highlight how fantastic an industry it is that we work in.
Looking ahead As we prepare for HOSPACE 2025, where once again we will bring together industry leaders and innovators at the Royal Lancaster London (on Thursday 13 November 2025 – save the date), professional development will be central to our discussions. Our agenda will explore the future of finance, technology, operations and the guest experience – all with the understanding that people remain at the heart of our sector. To all those working in hospitality today – whether you are starting your career, leading a department, running a multi-site operation or even heading up a global group – I encourage you to make learning a part of your routine. Seek out opportunities. Ask questions. Stay curious.
There is no finish line when it comes to personal development. As the industry changes, so must we. And as we each take steps forward, so too does the industry that we care so deeply about. Our own personal growth enriches all around us, so let’s embrace it and continue to look forward with optimism and positivity. ●
Hotel Management International /
www.hmi-online.com
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