EHMA
Pioneering the future I
n an era where the paradigms of luxury hospitality are continuously redefined by shifts in consumer expectations and technological advancements, the European Hotel Managers Association (EHMA) stands out as a beacon of innovation and excellence. With over five decades of leadership, EHMA has transcended traditional boundaries to foster a community that epitomises the pinnacle of hospitality management across Europe.
The growth trajectory of EHMA EHMA was founded in 1974 as a non-profit association, with a vision to redefine service standards across Europe’s luxury hospitality sector. Today, this vision has materialised into a vibrant association of 472 members managing more than 400 hotels across 24 countries, representing 86,000
rooms and employing 66,000 dedicated professionals. This remarkable expansion isn’t merely quantitative; it reflects a profound commitment to enhancing every facet of the luxury hospitality experience, from operational efficiency to guest satisfaction.
Strategic digital transformation Acknowledging the critical role of digital technology in shaping the future of hospitality, EHMA has embarked on a significant digital transformation journey. Its revamped website, developed in collaboration with Ingenia Direct, stands as a testament to this strategic pivot. This sophisticated platform combines aesthetic appeal with ease-of-use functionality, providing a user-friendly experience that meets the needs of current members while attracting prospective ones. This initiative is part of the largest
A visionary approach for a connected, sustainable and technologically advanced hotel industry is front of mind for EHMA’s robust expansion and digital mastery in luxury hospitality.
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Hotel Management International /
www.hmi-online.com
Obcykany/
Shutterstock.com
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