Contents 26 In this issue 13 6 New in numbers


EHMA 8 Pioneering the future A visionary approach for a connected, sustainable and technologically advanced hotel industry is front of mind for EHMA’s robust expansion and digital mastery in luxury hospitality.


Luxury 10 Savouring elegance With three Michelin stars and a boutique hotel to match, Akelarre in San Sebastián offers a high-end culinary and hospitality experience in the Basque Country. Ellys Woodhouse investigates what makes this offering stand out.


Spa & wellness 13 Power plants


Hotel biophilia is now a multi-billion- dollar business – and it’s not hard to see why. Integrating the beauty of nature into lobbies and suites to increase wellness, it’s a tactic that guests themselves are craving. But speak to the experts and genuine biophilia involves more than simple beautification, with designers instead building entire properties with the local environment in mind. Andrea Valentino explores, talking to Larry Traxler of Hilton and Damien Perrot of Accor.


17 A multi-sensory wellness experience Kemitron


Hotel Management International / www.hmi-online.com


Events 22 Integrated Systems Europe


24 International Hotel Technology Forum Middle East & North Africa


25 International Hotel Technology Forum Europe


Business management & development 26 Plan of action


Ed Schofield, a lecturer in business development and strategy at Glion Institute of Higher Education, and


Operations 18 A season of change Jane Pendlebury, CEO of HOSPA, reflects on the associations’ busy and transformative autumn.


former GM for Renaissance hotels in the UK, discusses the hotel business plan – and why it’s important.


29 Where love meets eternity Indian Hotels Company Limited


Food & beverage 30 Meeting modern guest preferences


As more drinkers consider low or no-alcohol alternatives, brewers and distillers are scrambling to secure the right flavour profiles. Innovators are rushing ahead, experimenting with different ingredients, flavour profiles and production methods. Dan Cave speaks to Rohan Radhakrishnan, co-founder of Quarter; and Professor Sotirios Kampranis, founder at EvodiaBio, to get the lowdown on some booze-free bar options.


34 Sleek design and extraordinary performance Tecnoinox


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