090 FOCUS
THE PROJECT’S SEVEN KEY PRINCIPLES
1 Community: Reinforce and broadcast British Red Cross’s social purpose as a charity and as an employer with a workspace that builds the British Red Cross community from within. • This was achieved by providing shared spaces to encourage interaction and shared endeavour.
• Varied project and work settings encouraging movement around the building developing a wider building community.
• Providing areas for workshops, gatherings and fundraising events.
2 Flexibility: Provide a flexible working environment to deal with changes in workstyles and functions. • The redesign of building services enables all floors to work independently, flexibly and eficiently. This enables floors to be sublet if needed.
• Areas have demountable and movable furniture. • There are a variety of work settings in both furniture and ambience; loud, quiet, daylight or artificially lit.
Te existing heating system was also supplied from a dated and inefficient heat network that had proven to be unreliable and expensive. Tis was replaced with a highly efficient, localised heatpump solution. Te existing chiller was at the end of their life and was replaced with a new VRF system, again configured to suit the project phasing and avoid disruption.
Furniture
Te Power of Kindness is at the centre of everything Te British Red Cross does. Tis resonates through all of its decision making and provided the benchmark by which it measured the success of furniture selection for its HQ refurbishment. Will+ Partners and Salt & Pegram, a contract flooring and lighting dealer, looked to optimise the reuse of existing furniture and refurbish where appropriate, to approach corporate partners for donated furniture, maximise the social value of any new purchases and ensure that any surplus was found a home within the voluntary and community sector.
Every pound spent was a pound that could be used to support those in crisis, so it was agreed that the cost should not compromise longevity, but support a drive towards a circular economy and provide support to the local supply chain.
of surplus furniture was also made to Business to Schools, a charity that supports critically underfunded schools in the UK.
WILL+Partners engaged with the entire British Red Cross HQ organisation, establishing user and ethical furniture requirements. It benchmarked 155 different new products, including UK-based suppliers that contribute to the project’s social value. Existing furniture and reused products saved an estimated cost to the project of over £100,000. Used task chairs and meeting furniture were donated which saved an estimated £250,000. Using pre-loved furniture saved an estimated 99.25 tonnes of CO2
emissions. A donation
Te project followed soft landing principles and the new facilities management provider was brought on board at the early project stages and consulted throughout. Te FM team performed a key part in reviewing O&M information and witnessing plant commissioning and staff training.
• Multi-function spaces are evident throughout the building.
3 Leadership: Promote individual responsibility and self- motivated working. • The well-designed agile working environment allows people to work how and where they want to.
• Work settings are advanced enough to support and encourage leadership, while being a flexible working environment.
• Workspace enables interaction between teams which breaks down silos.
4 Wellness: Promote movement through functional, visual and attractive circulation.
• Providing attractive and varied spaces. Together with varied work settings to encourage different work styles.
• By activating the stairs they are more visible and attractive, thus promoting additional use. • Connecting back to sustainable materials using natural materials that age well.
• Exposed ceiling to create a generous space and provide natural daylight. • Improved air quality with effective controls to provide a high level of air quality with minimum energy use. • Improved lighting with local control. Lighting design developed to reflect contrast between different areas.
5 Culture: Express the culture and purpose of the British Red Cross and its family. • The building and workspace empowers and embodies the organisation’s ethos and gives staff and volunteers an environment to deliver on the promise to connect human kindness with human crisis.
• Workspaces that enable a culture of collaboration. • The building re-enforces the British Red Crosses historic and cultural links. • It gives people quiet and contemplated spaces for meditation as well as focused and collaborative work. • The workplace facilitates an inclusive culture.
6 Humanity: Implement new ways of working with humanity at its heart, one of the fundamental Red Cross principles. • Working together as team with a spirit of kindness and transparency. Delivering the new workplace and keeping the people of British Red Cross UKO informed and engaged. • A workplace which enables collaborative ways of working and promotes a spirit of shared purpose.
7 Sustainability: Live up to the British Red Cross policy of reuse and adapt. • New building systems improved build eficiency by 28%. • Insulated perimeter walls were upgraded to current Part L standards, making them more thermally eficient. • Plastic was limited and sustainable materials were used throughout.
• Low VOC materials, from the sealants, paints to coatings were used. No materials that are listed on the Living Building Red List were used and any existing materials on that list were removed. • A large percentage of furniture was reused and refurbished. • The environment encourages users to be sustainable with clear engaging graphics and good facilities to recycle and reuse materials. • Existing finishes were refurbished and reused wherever possible • Where original materials and features where uncovered, such as the terrazzo tiles in the toilet, they were renovated and reused. • Surplus furniture was donated to Business to Schools, a charity that supports critically underfunded schools in the UK.
redcross.org.uk
Above Flexible work spaces were designed with certain teams and acts like socialising in mind
Overall, the new British Red Cross workplace provides flexibility within a changing landscape, while also being contemporary and beautiful. It enables those working within it to maximise their effectiveness in producing the extraordinary work of the British Red Cross. Most importantly, it has the ethics of the British Red Cross at its core and chimes with the ethos of those working for, and with, the organisation. Completed to coincide with the 150th anniversary of the organisation, 44 Moorfields really does demonstrate the power of kindness.
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