THE NEW CORDIC DISPATCH THE DISPATCH MARKET HAS CHANGED - SO HAVE WE
Article by Cordic
01954 233 232
www.cordic.com
The only one in your corner
Every major dispatch platform except Cordic is now owned by someone whose interests may not be squarely aligned with yours - a global ride-hail competitor, a multi-national car manufacturer, and most recently a large acquisitive fleet group.
Cordic stands apart in three ways: we’re the only dispatch provider owned by fleets like you; we’re led by a CEO who built Hailo - London’s
biggest
challenger to Uber, now FREENOW; and we have two ex-fleet operators on our team whose sole job is to help customers thrive - because your success is how we succeed.
So, uniquely for a dispatch software business, we’ve been in your shoes.
Dispatch’s best-kept secret. Until now.
We’ve never shouted as loudly as some. For over two decades we’ve been building for our customers, including many of the most demanding fleets in the country. Because we’ve listened to them, the result is a string of industry firsts, some still unmatched today, and the most powerful dispatch system on the market - one that bends to fit how you already work, not the other way round. That’s behind our success in Greater London, where we hold the largest market share in the UK’s most competitive taxi market.
Now, we’re releasing the new Cordic Dispatch - the biggest upgrade in a generation. We’ve taken the depth operators rely on and made it faster, simpler and more intuitive: a modern interface, clearer navigation and sharper operational visibility, alongside fleet- branded apps that drivers and passengers love. Your team gets more done with less effort.
After years in the background, the secret’s out.
Meet Miles, your AI wingman There’s more to the new Cordic Dispatch than a fresh face. Every fleet sits on a mountain of data that could transform how it reacts to events and adjusts its plans minute to minute and hour to hour - but until now, no dispatch system has been built to do it.
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Meet Miles, your AI wingman for fleet operations: the superhuman colleague who never sleeps. Always watching, Miles turns that data into decisions - spotting shifts in demand and driver availability, flagging trouble before it starts, and recommending the best action for your controller to take with a single click.
When demand climbs as the rain sets in, Miles suggests raising prices to match, then drops them back when it clears - so you never leave money on the table or a passenger waiting.
Miles doesn’t replace your team’s judgement, it sharpens it, helping cut cancellations, lift utilisation and grow revenue. The result: fewer crises, more jobs done, every controller performing like the best in the business.
More than a dispatch system
All of this builds on capabilities fleets can’t find elsewhere: the depth of our school-run handling, the configurability of our pricing, and call centre sharing for round-the-clock service at a lower cost. And our customer success is unlike anyone else’s in the industry - we don’t disappear after we go-live, but work alongside operators to help them grow, from tenders to driver onboarding and retention.
We’re also the pioneers of open job sharing. Our network, SuperYes, helps independent fleets, no matter what dispatch system they use, pool their supply to compete with ride-hail and earn more for themselves and their drivers.
Come and see for yourself - July roadshows across the country
Whether you’ve known Cordic for years or you’re meeting us for the first time, the best way to take it in is to see it.
We’re on the road this month l London on the 9th July l Birmingham the 14th July l Bradford the 15th July
You’ll see it first-hand, hear from a panel of Cordic fleets on what it means for their business, and meet other operators over lunch. Come, even if you’re not looking to switch, just to see what’s changing in the market.
We’re changing. Are you? Find out more and register at:
cordic.com/roadshow
JULY 2026 PHTM
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