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IN THE NEWS


HAVERFORDWEST HEALTH BOARD TO REVIEW POLICY AFTER HOSPITAL COVID PATIENT TAXI MIX UP


Hywel Dda health board says it is reviewing its policy after a Pembrokeshire Covid patient was sent home from hospital in a taxi with a driver who was unaware she had the virus. The Western Telegraph reports that Naomi Grant was rushed to A&E last month when she became very ill with Covid and a chest infection. Naomi wanted to stay in hospital as she was coughing up red and black phlegm, however, she was discharged at 1.30am but had no way to get home, so hospital staff called her a taxi. She says that initially hospital staff told her it was not necessary for them to tell the driver that she had Covid as it was ‘confidential’. “My reply was ‘what if he’s old or if he’s vulnerable’, I told them that they had to


tell the taxi driver the real situation, as I did not want to get into his taxi if he was unaware,” said Naomi. She says she was led to believe that the driver had been told she had Covid. However, when she was travelling, she checked with him and he said that he hadn’t. “I am shocked and disgusted at how the poor taxi driver was deceived,” said Naomi. “I just hope they haven’t been sending lots of covid patients home in public transport. It’s no wonder it’s spreading so fast. If you can’t trust the doctors, who can you trust?”


Mandy Rayani director of nursing, quality and patient experience at Hywel Dda University Health Board said: “In the circumstance where a patient, confirmed or otherwise with Covid-19, does not need hospital admission but needs an essential journey home and has no alternative way of getting there, our staff may put them in touch with a local taxi firm.


“In this incidence, it seems there has been a communication breakdown. “As a result, we are now reviewing the situation and developing guidance with our local public health team, local authorities and transport providers, to confirm a process for the rare circum- stance of essential journey home for a Covid-19 positive patient.”


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JANUARY 2022 19


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