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PAYMENT TECHNOLOGY


CABCARD’S INGENIOUS APPROACH REVOLUTIONISES DRIVER RENTALS AND SAVES 100s OF WORK HOURS


Article by CabCard Service www.cabcard.services


In the ever-evolving world of taxi operations, time is indeed money. From the front office to the driver’s seat, every second saved can make a significant difference. For years, fleet operators have grappled with the time-consuming task of sorting driver rentals, making it an area ripe for innovation. CabCard has taken up this challenge, transforming the way fleets handle driver rentals and in the process saving operators hundreds of hours each week.


At its core, the problem of driver rentals revolves around balancing two competing debts: the driver owes the fleet for commission or rental, while the fleet owes the driver for account work. In a small operation, managing these balances is relatively straightforward. Yet, as fleets grow and the number of drivers increases, the complexities multiply exponentially. Each driver’s account must be calculated individually, a process which demands meticulous attention to detail and significant manpower.


For instance, consider a typical fleet - let’s call them ‘Fleet X’. With hundreds of drivers, Fleet X found itself investing an inordinate amount of time each week to sort out driver rentals. Their process, like hundreds of fleets across the country, involved drivers attending their offices every week, often queuing at busy times to pay their weekly rental over to the fleet’s accounts office.


By seamlessly integrating with their existing dispatch software, CabCard provided a solution to this time- drain issue. Instead of Fleet X having to deal directly with each driver and sorting their rentals manually, they replaced this weekly task by simply downloading a CSV file from their dispatch software with details of rentals owed. This file is then uploaded to CabCard’s payment system. All achieved in a matter of seconds and with just a few clicks the once mammoth task of collecting driver rentals becomes astonishingly simple.


CabCard cleverly automates the next crucial step: communication and payment. The system is designed


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to automatically send an SMS text to each individual driver detailing the rental amount they owe. The driver clicks on a link within the SMS and can pay securely online at any time, whether day or night through the CabCard system. The fleet operator can view all rental payments that have been paid on a real time basis as they’re made and drivers who have not paid can be quickly prompted by the fleet to make their payment.


Once driver rental payments are paid and received, CabCard streamlines the final step of the process by directly paying the total of all the driver rentals over to the fleet. This automation not only saves time and aggravation, but also adds a level of security that manual payment methods can’t match.


By harnessing the power of CabCard’s payment technology this process of driver rentals has been revolutionised for taxi fleet operators The benefits are tangible: operators save time, money, and stress, while also gaining improved security. In the case of our typical ‘Fleet X’, CabCard has transformed an arduous task into a smooth, streamlined operation, saving them hundreds of hours every week.


The continual evolution of the taxi industry requires adaptive, efficient solutions for managing the often intricate process of driver rentals. CabCard is meeting this challenge head-on with an innovative approach that harmonises and simplifies this vital component of fleet operations. By optimising communication, automating payment processes, and providing real- time transparency, CabCard is enabling operators to save valuable time and effort.


AUGUST 2023 PHTM


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