DOWN MEMORY LANE
shifts – to make up some of the slack. But I also wanted to show both our staff and our customers that there is no ‘upper echelon’ – we all work together as a team at Mi Taxis.”
“I must say ‘hats off’ and thank you to Warwickshire County Council, who paid all our school contracts in full throughout the lockdown… and we in turn paid 100 per cent to all our drivers as well.
“Across the Mi Taxis fleet, at the start of the lockdown 40 per cent of vehicles were owned by the company. When Covid struck, we asked the drivers if they wanted to buy their vehicles from the company - some of the drivers agreed, which did help with our cashflow.
“We’ve always had a very good working relationship with our council, but when it came to the local Covid business grants we had a major fallout. Disappointingly the council refused to give us to access to a number of grants for which we believed we were eligible as it argued we were not instructed to close by the Government and were therefore not entitled to the support.
“However, I must give full credit to PHTM for producing the Council Driver Grant Tables in the paper as we were unaware that our drivers (including myself) could claim grants individually. When our initial applications for these driver grants were refused, Liza at PHTM clearly explained what information we needed to supply so that the revised applications were ultimately successful. My drivers and I cannot thank her enough for her assistance.”
ADVERSITY WILL BE OVERCOME
There is one thing of which John is adamant - Mi Taxis will not be stymied by Covid. “We are moving with the times, we have adapted and embraced new technology and are looking positively to the future,” he said.
However, John stresses, “Mi Taxis is a team, I would like to acknowledge and thank all my staff for their commitment, hard work and dedication which has enabled the firm to remain open and survive this pandemic.”
Staff loyalty is indeed a rare commodity these days, John says: “I am extremely proud of my team at Mi Taxis. Many members of staff have worked with us for over 25 years and even some of their children have now also joined the team. They all have a great passion for the taxi industry and it is this passion and drive that has helped the company to succeed and will hopefully enable it to grow in the future.
“As a gesture of support during this continuing difficult period and also to ensure that we keep the majority of our circuit drivers, now that restrictions are lifting, we have reduced our radio rent to less than 50 per cent and this reduction will stay in place for the remainder of 2021.”
AUGUST 2021 Address:
Telephone: Website:
Year firm started No. of vehicles: Types of vehicle:
Mi TAXI SERVICE Liberty Way
Attleborough Fields Ind Est. Nuneaton CV11 6RZ
024 7638 1111
www.mitaxis.com 1954 140
Hackney & Private Hire: saloon, estate,
executive, MPV, WAV
Licensing Authority: Nuneaton & Bedworth BC Cost of:-
Operator licence Driver’s licence: Vehicle licence: Booking system: Phone system:
£305/5 years £358/3 years £280 iCabbi Disc
59 AND WHAT OF THE FUTURE?
We asked John what his vision of the future of Mi Taxi Service might be, as the industry braces itself for the “new normal”. John’s response is summed up in one word: “networking”. But not just talking amongst industry colleagues: he means some serious networking.
“I want to look after ALL our customers, wherever they are – worldwide. The intention is that MiI Taxis partners with transport providers around the country, and the globe…thus enabling our passengers to organise onward transport from anywhere in the world. We’re talking about a ‘one-stop app’ where they can click to book a holiday, flight or a cruise, and we can provide the connections to offer taxi transport for their entire journey worldwide. That’s my goal… and I believe it’s achievable during my lifetime.”
As you can see, forward thinking runs in the Igoe family. John is not only a visionary and a dedicated operator, who appreciates his staff and customers; but in February 2022 he will also have held a taxi driver licence for 40 years – having been granted his Hackney Badge when he just eighteen years and seven days old and in fact John believes he may hold the record as the youngest taxi driver in the UK - PHTM would love to hear from any taxi driver who can beat that!
You really could not find a better example of a family firm that truly loves and supports the taxi industry, that has embraced new technology but still respects old school principles than Mi Taxi Service of Nuneaton.
Bring on the next 67 years!
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