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UP FR ONT


JAL INTRODUCES SMART CHECK-IN AT NARITA


ANA TO CUT SINGLE-USE PLASTICS


JAPANESE AIRLINE ANA will reduce the use of single-use plastics inside its cabins and lounges by replacing the plastic straws, stirring sticks and cutlery with eco-friendly materials from February 2020. T e airline said the stirring sticks, currently made from polypropylene and used in ANA’s cabins and lounges, will be replaced with ones made from wood certified by the Forest Stewardship Council (FSC), an international non-profit organisation aiming to “promote the responsible management of the world’s forests”. From March 2020, cutlery made from polystyrene off ered to passengers in economy class with meals served on international routes will also be replaced with wood certified by the FSC.


JAPAN AIRLINES (JAL) has introduced self-service bag drop machines and facial recognition technology at Tokyo's Narita Airport in an eff ort to shorten the time required to board an aircraft. The new services are in line with the airline’s


“JAL Smart Airport” concept. A spokesman from JAL told Business Traveller Asia-Pacific that this concept is “based on the utilisation of IT to provide a smooth check-in process, and the company will add resources (human services) to areas in need”. With this new concept, JAL aims to “feature a calm and no-hassle airport experience and provide multiple options to match the needs of every customer and support desks where needed.” Beginning October 28, JAL’s passengers were


able to check their baggage through the self-service baggage system at Counter O in Narita Airport Terminal 2. There are seven machines available for


use. This allows travellers to drop their bags directly after finishing check-in at the airport’s automated kiosks. The airline says another seven machines at Counter M will be available for use from April 2020. jal.co.jp


bus ine s s tr a v el ler .c om


Plastic straws used in ANA's cabins and lounges made from polypropylene will also be replaced with bioplastic or paper from April 2020. According to the airline, annual use of stirring sticks, cutlery and straws in its cabins, lounges and international economy class meals has reached 10.5 million, 1.8 million sets and four million, respectively. ana.co.jp


Foreign travellers to China can now use Alipay and WeChat Pay


FOREIGN TRAVELLERS to China can now go cashless with newly launched international versions of Chinese mobile payment apps Alipay and WeChat Pay. Foreign users can pay for goods at brick-and-mortar stores by


presenting the payment QR code on their Alipay app or using their device to scan the QR code presented by the merchant. They can also pay for a range of other services such as food delivery, movie tickets, car hailing on mobile apps like Didi, as well as online bookings for flights, trains and hotels. Alipay is one of the two major mobile payment platforms that are


widely used in China, the other being WeChat Pay. Following the initiative launched by Alipay, WeChat Pay announced on Thursday that overseas WeChat users can now link their credit cards to WeChat Pay and use it for payment transactions and services in China. Previously, it was diff icult – or even impossible – for many foreign


visitors to use Alipay because a Chinese mobile phone would be needed for sign-up and a Chinese bank card would be needed for payment. global.alipay.com


DE CEMB E R 20 19


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