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It can be the case that many information professionals are not aware of just how transferable their skills are.
KIM Matters
Introducing K&IM Refer M
any of you will already be familiar with the group’s journal K&IM Refer. A particular focus of the journal
are the new opportunities and developments in knowledge and information management on off er to information professionals. An important part of this is capturing the experience of professionals pioneering these areas.
Interviewed in the February 2019 issue of the journal, Sue Lacey Bryant, Senior Advisor, Knowledge for Healthcare and winner of the Walford Award 2018, describes how she fi rst became aware of the critical importance of information when she was 14-years-old and …went with her father to a consultation about a new bus timetable in the Medway town where she lived. It was then that she realised that these changes to the bus service inevitably benefi tted some users more than others and that information was critical both for making the decision and for evaluating its impact. This fundamental understanding “that information is a key factor, not universally available or comprehensible” became the underlying basis for a career in knowledge and information management. Her focus on continuous learning and experimenting with the potential of technology in K&IM – she set up an early telephone healthline – culminated in her playing a leading role in the Topol Review: Preparing the healthcare workforce to deliver the digital future, an independent report on behalf of the Secretary of State https://www.
hee.nhs.uk/our-work/topol-review
In the Autumn 2018 issue Oliver Rolfe, Head of Knowledge for KMPG shared his daily work in: What Knowledge Managers Actually Do: A Day in the Life of Oliver Rolfe. He explains: “0ur knowledge management team
October-November 2019
is organisationally placed within our Learning team. We consider that a large part of learning comes outside of formalised teaching and e-learning and is obtained through on-the-job learning. This is enabled by many knowledge management objectives, for example sharing internal and external insights, and connecting and collaborating with others. In this meeting we discuss the work we are doing to bring together learning and knowledge systems and repositories, so that an end user receives learning content, regardless of whether it is a piece of e-learning, a user-generated video, or some external content.” Rolfe also describes how he uses company tools and external sources to manage his own knowledge and, crucially, how he communicates with colleagues remotely by writing “a short weekly journal to share with my team – just a number of short bullet points on what I have been up to, key people I’ve spoken to, and things I have learnt.”
It can be the case that many information professionals are not aware of just how transferable their skills are. Recent issues of K&IM Refer include articles from leading KM consultants such as Paul Corney, co-author of The KM Cookbook: Stories and Strategies for Organisations Exploring Knowledge Management Standard ISO 30401, Judy Payne, Hemdean Consulting and Nick Milton, Knoco Ltd, part of the team creating the Knowledge Management Standard ISO 30401, and Dion Lindsay, Real Knowledge Management (DLC Ltd). These articles off er frameworks and language into which people in all sorts of roles in the information sector may recognise that they in fact fi t and competencies which are part of their daily work. This can lead to initiating productive conversations at work, repurposing CVs or even fi nding that whole new areas of work are not out of
INSIGHT
CILIP’s Knowledge & Information Management (K&IM) Committee represent the members of the K&IM special interest group, and organise publications, meetings, trainings, webinars and more to support all members in their professional knowledge and information management roles.
Denise Carter (
denise.carter@
dcisionconsult.com) is the owner of DCision Consult, a competitive intelligence & business analytics service provider to the pharmaceutical & biotechnology industries. Denise is also Chair of CILIP’s Knowledge & Information Management SIG.
reach at all. K&IM Refer actively welcomes contributions from members. Whether it is a “day in the life”, a description of a project – successful or otherwise – a book review or a conference report, it is absolutely the case that others will be interested to read about it. And for those of you currently going through any of the professional registration programmes (Associate, Chartership, Fellowship) think about what an article could deliver to your portfolio.
Feeling inspired to write? Reach out to Helen Edwards, the Editor of K&IM.
hogedwards@gmail.com. Even if you are not an experienced writer, don’t be put off . We can help with some light editing. Feeling inspired to read more? Then go to
kimrefer.info
http://kimrefer.info and discover all the great content already available for you to enjoy.
Sue Lacey Bryant will be giving the keynote address at the K&IM Awards on Wednesday 13 November from 5.30 to 7.45 at CILIP HQ. Please register for this free event at:
https://bit.ly/2nO2Tda The next issue of K&IM Refer 35:3 (Autumn 2019) is out mid November. The journal is indexed in Library and Information Science Abstracts (LISA). IP
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