HELPING THE INDUSTRY GROW - ESTABLISHED 1997 -
JULY 2020
TRBusiness Volume 23, Issue 07 July 2020 Contents
Drinks firms in plastic purge .......19 Governments across the world are uniting in their attempt to tackle single- use plastic waste head-on, prompting liquor companies to re-evaluate their packaging materials. Luke Barras-Hill takes a closer look at some of the eco- friendly options.
KrisShop switches focus ............. 21 Almost one year on from KrisShop’s grand unveiling in Singapore, CEO Chris Pok tells Andrew Pentol that the current crisis has forced the company to make a critical pivot in business focus, encompassing home delivery.
Japan makes preparations ......... 22 Japan’s duty free industry is preparing to reopen its stores following an announcement made by PM Shinzo Abe that Japan’s coronavirus emergency is ‘over’. David Hayes reports.
SUBSCRIBER ONLY CONTENT
Lotte anti-climax at Changi ......... 24 While Korean duty free heavyweight, Lotte Duty Free will have to wait a little longer before it opens its physical L&T stores at Changi Airport, purchases can still be made through the airport’s online platform, iShopChangi, as Luke Barras- Hill writes.
Lithuania’s ‘gradual’ revival........ 25 In an exclusive interview, Justinas Stepsys, Chief Commercial Officer for state-owned Lithuanian Airports tells Andrew Pentol that commercial partnerships are key to a business revival and
that innovation is required in such a challenging economic period.
CHINA REPORT 27-33
Allowance increase in Hainan ..... 27 While China’s duty free industry reports a slow return to normality, the Chinese government is helping to speed up its recovery by tripling the duty free allowance on the island of Hainan, China’s luxury holiday destination. Andrew Pentol reports.
JULY 2020 SUBSCRIBER ONLY CONTENT 24
China: an economic snapshot ...... 29 China’s GDP slumped by 6.8% in the first quarter of this year, while wholesale and retail industry revenue sunk by 17.8%, according to KPMG. The firm is of the opinion that when international travel does
resume, which won’t be for some time, Chinese travellers’ preferences will have changed. Charlotte Turner shares KPMG’s insights.
CDFG’s recovery stalls in Beijing..31 China Duty Free Group President Charles Chen tells Charlotte Turner that while there is an obvious ‘uptrend’ in Hainan tourism, business continues to be impacted by a lack of international travellers. A new spike in Covid-19 cases in Beijing is also troubling.
Double blow for Sky Connection.. 33 Simon Au, Chief Executive Officer, Sky Connection/Anway tells Luke Barras-Hill that social unrest together with Covid-19 continues to hamper the recovery of Hong Kong businesses.
SUBSCRIBER ONLY CONTENT FASHION & ACCESSORIES 34-37 SUBSCRIBER ONLY CONTENT
Fashion consumer profile ........... 34 Fashion & accessories shoppers from Asia Pacific are much more likely to plan their purchases (84%) compared to Europeans (74%) and Americans (76%). This is according to the latest research conducted by Swiss research agency
SUBSCRIBER ONLY CONTENT
m1nd-set. Charlotte Turner presents a profile of shoppers in this category, powered by data from m1nd-set and KPMG.
SUNGLASSES 39-42
Speculating on the future............ 39 In a post-Covid-19 shopping environment, consumers could be reluctant to try on sunglasses, especially in duty free. However, suppliers remain optimistic that the long- term future remains bright. Luke Barras-Hill reports.
Counter Intelligence .................... 43 A selection of activations, support initiatives and products launched by brands during the month of July.
People .......................................... 45 Personnel moves in the market.
Now and Then .............................. 46 Luke Barras-Hill traces 20 years back, from then to now.
TRBUSINESS 17
Japan’s duty free stores prepare to reopen
Lotte begins ‘online only’ trading at Changi
Sky Connection battles back after ‘double blow’ to retail
China Report: Hopes pinned on Hainan
Fresh rent cuts of up to 75% in S. Korea
Staff could be key to fashion &
accessories revival
Chris Pok KrisShop stays nimble during crisis with home delivery... p21 ALSO INSIDE
TRMARKETPLACE | DUBAI DUTY FREE | CHINA DUTY FREE GROUP | LITHUANIAN AIRPORTS | TALLINK | KPMG INSIGHTS | DUFRY GROUP | ARI | 1NSPIRIT | M1ND- SET | MARCOLIN | MAUI JIM | RODENSTOCK | PEOPLE NEWS | NOW & THEN
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