EMPLOYEE AND LEADERSHIP DEVELOPMENT
SUPERVISORY AND LEADERSHIP ACCEPTING PERSONAL ACCOUNTABILITY
What would your organization be like if no one ever asked, “Whose fault is it?” What if we could let go of the “blame game” and view accountability as a method for achieving increased personal and team effectiveness? Accountability is much more than a paper trail. It is an ongoing chance to gain focus, accomplish more, streamline work processes, and create greater team effectiveness. $99
Sep 12 T 1:30 pm-4:30 pm NEAST CELSD 519 56 COACHING AND COUNSELING - PART 1
Learn methods of distinguishing coaching from counseling, and how to provide positive feedback for improvement. $99 Oct 17
T 1:30 pm-4:30 pm NEAST CELSD 660 47 COACHING AND COUNSELING - PART 2
A continuation of the Part 1 course in which you learn to recognize, overcome concerns, and practice counseling skills. $99
Oct 24 T 1:30 pm-4:30 pm NEAST CELSD 690 40 CONFLICT RESOLUTION
Conflict is not intrinsically destructive, but it can become so if left to escalate. Leaders must use conflict to their advantage while keeping it from being destructive. Learn about resolution styles and conflict resolution tactics. $99
Oct 10 T 1:30 pm-4:30 pm NEAST CELSD 613 57 DEFINING PERFORMANCE EXPECTATIONS
Participants will have the opportunity to analyze the expectations they have of their employees, and the effect on performance and practice setting specific, realistic, and measurable performance standards. $99
Nov 14 T 1:30 pm-4:30 pm NEAST CELSD 566 48 ESSENTIAL COMMUNICATION SKILLS
You will examine, understand, and practice a variety of different listening styles, and also practice active listening, and how to give and receive feedback effectively. $99
Oct 3 T 1:30 pm-4:30 pm NEAST CELSD 571 45 UNDERSTANDING YOUR COMMUNICATION STYLE
Participants learn the communication process, how to identify barriers to communication, and practice developing messages for professional and personal use. $99
Sep 26 T 1:30 pm-4:30 pm NEAST CELSD 535 49 MOTIVATING TO EXCEL
Participants learn how basic motivation theory relates to workplace behavior, what competencies supervisors need to provide a motivating environment, and how to develop a tool kit for employee reward and recognition. $99
Nov 28 T 1:30 pm-4:30 pm NEAST CELSD 692 38 EVALUATING PERFORMANCE
The participant will have the opportunity to become comfortable with a process for evaluation that will contribute to positive relationships and performance outcomes. $99
Nov 21 T 1:30 pm-4:30 pm NEAST CELSD 567 49
GETTING OFF ON THE RIGHT FOOT - SELECTING THE RIGHT PERSON FOR THE JOB
Participants learn how to conduct a behavioral interview, determine the best orientation structure, and learn a process for on-the-job training of a new employee. $99
Nov 7 T 1:30 pm-4:30 pm NEAST CELSD 691 36 GETTING THINGS DONE UNDER PRESSURE
Have you ever felt overwhelmed by your to-do list? Interruptions keeping you from getting things done? In this course, participants will gain knowledge in how to separate the urgent from not urgent and the important from not important, while establishing good organizational skills. $99
Sep 5 T 1:30 pm-4:30 pm NEAST CELSD 580 64 LEADING WORK TEAMS
Upon completion, participants will be able to define the difference between a group and a team; explore the behaviors of members of dynamic teams; identify elements of team effectiveness; describe a process for developing a team mission statement and ground rules. $99
Dec 5 T 1:30 pm-4:30 pm NEAST CELSD 578 42
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COURSE DESCRIPTIONS AND ADDITIONAL CLASS DATES @
MIDLANDSTECH.EDU/training
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