complete picture of a person’s well-being. “Both these things together make up what
is called a digital biomarker, and digital biomarkers are proven to be predictive for declines in health,” Movva says. Since care associates wear Tempo as well,
it can track how much staff time a resident is consuming. That information can predict the need to move a resident to a different level of care. The tracking feature enabled CarePredict
to add digital contact tracing during the pandemic. It lists all contacts and secondary contacts in seconds and shows the areas the person visited in the building. “In a couple of seconds, you know every-
thing you need to know and exactly who to isolate,” Movva says. The contact tracing feature won an Argentum Best of the Best award in 2021.
Tracking medication supplies During potential disruptors such as natural disasters and supply chain issues, maintain- ing medication supplies becomes critical. To address this, Guardian Pharmacy
uses communication among its network of nationwide pharmacies supported by a corporate office in Atlanta. As soon as staff at a pharmacy are aware of a large-scale emergency in their area, they begin contact- ing their client communities to find out their disaster plan and medication supply status. If an evacuation is taking place, the phar- macy will coordinate with other pharmacies to provide what community residents will need at the target destination. If an event such as a hurricane is pre-
dicted early enough, Guardian will send an extra week or two of medications to com- munities that receive scheduled deliveries. For those that order medications on an as- needed basis, Guardian will call in advance and ask them to check their supplies and get any needed prescriptions. Guardian’s network of regional pharma-
cies combined with the support center are the keys to its effectiveness in emergencies. “We all pull together and make sure that our
User-friendly interfaces, such as what healthcare
associates use to enter resident information into an EHR system, help to decrease time spent on data entry and
reporting, and therefore increase time associates have avail- able to engage with and provide direct care for residents. Photo courtesy of: Senior Star
MAY/JUNE 2022
ARGENTUM.ORG 19
residents and the communities they reside in are taken care of,” says Khristy McClel- land, president of Guardian Pharmacy of Jacksonville.
Back it up, please A best practice that McClelland advises for communities: Print out or make a PDF of medication records during emergencies if there’s a chance of losing access to the electronic health records (EHR) system. Software provider Medtelligent offers a
solution called ALIS that makes it easier for communities to back up their records in an emergency. It simplifies bulk printing or backup of information and doesn’t require Wi-Fi to operate. Managing medications and refills, sending out reminders to renew staff CPR
certificates, and tracking vaccinations are other preparedness checklist tasks—and ALIS offers these features and more. “It’s really trying to streamline the community’s processes and save staff time and nurse time,” says Trisha Cole, Medtelligent’s COO and general counsel. A cloud-based system is a better bet for use
during evacuations, Medtelligent says. Nurses can access ALIS on their mobile phones via 3G or 4G to make medication refill requests. The ALIS COVID-19 dashboard tracks
vital signs, vaccination status, test results, and more. It indicates which patients might need to be quarantined and sends alerts that can avert a major outbreak. “Having all the clinical information in
one place about a resident is one of the keys to risk management,” Cole says.
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