EDITOR'S LETTER
PRESIDENT & CEO James Balda
jbalda@argentum.org
CHIEF FINANCIAL OFFICER Gina Mamone
Finding Comfort When Something Goes Awry
“One of the secrets, and pleasures, of cooking is to learn to correct something if it goes awry; and one of the lessons is to grin and bear it if it cannot be fixed.”
—Julia Child
In searching out trends for this issue, I found that comfort food is predicted to be big for 2022. It was also a hit in 2021, and in 2020—what a coincidence.
Whether the comfort food you’re cooking is mashed
potatoes, hummus, fufu, or pho, chances are it’s made by heart, not by a carefully followed recipe, and if a little of one ingredient isn’t available, you can add a little of something else. That’s how you make it your own. It brings a little creativity as well as comfort into your day. That’s why Julia Child—not only a master chef, but an expert at living well—called it a pleasure to correct something gone awry. This issue is full of chefs, managers, providers, innovators, and leaders sharing what they do as we go into our third year of things going awry. You’re coping with supply chain issues, inflation, staff shortages, and more, but many of you also took the time to share what you’re doing about these and what you see up ahead. At Argentum, we thought of this as taking lemons and turning them into lemonade. Of course, some things simply can’t get a positive spin, and we don’t have to twist ourselves into shapes to try to give them one. But when we’re facing garden- variety “awry,” we get to grow. And I hope you can take pleasure in how you’ve managed that.
Great growth opportunities ahead: Check out the preview of the 2022 Senior Living Executive Conference, the Official Meeting of Argentum, on page 24. Once again, the Executive Director Leadership Institute (EDLI) will be part of the conference specifically designed for you. This two-day intensive within the conference teaches skills—but all within the context of learning to lead. It’s consistently rated as the top highlight of the conference. Each year, Argentum pays close attention to your feedback and continues to hone and shape EDLI into something that’s most valuable for you, for right now. Find out more at
seniorlivingconference.com.
— Sara Wildberger Editor
gmamone@argentum.org
SENIOR VP, PUBLIC AFFAIRS Maggie Elehwany
melehwany@argentum.org
SENIOR VP, BUSINESS OPERATIONS
Brad Williams
bwilliams@argentum.org
VP, QUALITY IMPROVEMENT John Schulte
jschulte@argentum.org
VP, GOVERNMENT RELATIONS Paul Williams
pwilliams@argentum.org
VP, WORKFORCE DEVELOPMENT Regina Serrano
rserrano@argentum.org
SENIOR DIRECTOR, MARKETING & COMMUNICATIONS
Jessica McKay
jmckay@argentum.org
DIRECTOR OF PROGRAMMING
Liderby Gladden
lgladden@argentum.org
DIRECTOR, MEMBER SERVICES & DATA
Kari Horesky
khoresky@argentum.org
DIRECTOR, GOVERNMENT RELATIONS Daniel Samson
dsamson@argentum.org
HUMAN RESOURCES DIRECTOR AND STAFF ACCOUNTANT
Olivia Wilson
owilson@argentum.org
OFFICE MANAGER/ EXEC. ASSISTANT
Rosa Montgomery
rmontgomery@argentum.org
SENIOR MANAGER, PAC AND GOVERNMENT AFFAIRS
Meredith Bonyun
mbonyun@argentum.org
SENIOR PROJECT MANAGER,
APPRENTICESHIPS Caroline Eckert
ceckert@argentum.org
MANAGER, PUBLIC POLICY Kyle Loeber
kloeber@argentum.org
MARKETING MANAGER Kayla McAlindin
kmcalindin@argentum.org
EVENTS COORDINATOR Ashley Foster
afoster@argentum.org
GRANTS MANAGER Patricia Bostic
pbostic@argentum.org
EDITORIAL
COMMUNICATIONS MANAGER & EDITOR Sara Wildberger
swildberger@argentum.org
ART DIRECTOR Rose Thai
rthai@argentum.org
ADVERTISING DIRECTOR OF SALES Katherine Madison
kmadison@argentum.org
SUBSCRIPTIONS 703.562.1179
Senior Living Executive, Volume 29, Number 2 (print ISSN 2161- 6698, online ISSN 2161-671X) is published bimonthly by Argentum, 1650 King Street, Suite 602, Alexandria, VA. Periodicals postage paid at Alexandria, VA and additional mailing offices. Argentum member companies receive subscriptions for staff as part of their membership. Free controlled subscriptions are also available to qualified individuals in the senior living business.
POSTMASTER: SEND ADDRESS CHANGES TO Senior Living Executive, 1650 King Street, Suite 602, Alexandria, Virginia 22314 703.894.1805. Printed in USA. Copyright 2018. Prior to photocopying items for educational classroom, internal, or personal use, please contact the Copyright Clearance Center, Customer Service, 978.750.8400, 222 Rosewood Dr., Danvers, MA 01923 or check CCC Online at
www.copyright.com. Senior Living Executive will not be responsible for the return of any unsolicited manuscripts or photographs.
Copyright ©2022 Argentum. All rights reserved. No part of this publication may be reproduced or transmitted in any form—print, electronic, or otherwise—without written permission from Argentum.
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2021 MARCH/APRIL 2022
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