EDITOR'S LETTER
PRESIDENT & CEO James Balda
jbalda@argentum.org
Through Each Operations Task, You Create Community
“’Tis the gift to be simple, ’tis the gift to be free ’Tis the gift to come down where we ought to be…” —Shaker song, traditional
It feels strange and unseemly to be writing about delicious adventures in dining at this time. Our press time caught us right at the beginning of the coronavirus crisis; please check Argentum’s website (
argentum.org) for updates that can help you and your residents and staff get through.
I’m thinking about how many are dining on paper plates in their rooms, on food
that’s nutritious, but maybe not at the level of variety or presentation they’re used to— and the executive directors and managers, lucky to grab a trail mix bar or lukewarm coff ee in their long work hours. We’re all missing the contact of loved ones and the comfort of being together. Bad news sooner or later is going to at least brush by us. Some are deep in sickness or grief, and the rest of us grieve with them. Eating alone or hurriedly may not seem like a big problem by comparison. But
there’s nothing trivial about it. It’s emblematic of how we’ve been cast back on our own inner resources. But in senior living, those inner resources are deep; that’s true for residents and workers alike. One doesn’t get to a certain age without getting through some hard times. And many working in this industry have been drawn here by loss or by seeing need and wanting to do something about it. Two of the women profi led in this issue (p.30 and p.31) speak of the experience of enjoying eating alone, being mindful to every bite. Others illuminate where our food comes from (p.29), how it nourishes and heals (p.20), how it shows the great diversity among us (p.16), how we can value it and not waste it (p.22). To feed oneself or others is a simple and profound act. Even now, we can give ourselves permission to experience it as such. To help preserve food safety during this crisis, ServSafe is off ering free training and resources, including safe delivery: Visit
servsafe.com. Finally, while this situation is changing daily, I hope you can read Argentum Advocates for You (p.38). Members, Argentum leadership, and leaders from other associations have been battling practically around the clock to ensure vulnerable residents and employees are fi rst in line for protection, assistance, testing, and treatment. Please see the Coronavirus Preparation and Response Toolkit at
argentum.org/coronavirustoolkit for resources, latest best practices, and state and
federal updates.
– Sara Wildberger Editor
ARGENTUM SENIOR LIVING EXECUTIVE CONFERENCE NOW VIRTUAL!
New dates: September 22-24, 2020 See
conference.argentum.org for updates.
MARCH/APRIL 2020
ARGENTUM.ORG 3
CHIEF OPERATING OFFICER Maribeth Bersani
mbersani@argentum.org
CHIEF FINANCIAL OFFICER Gina Mamone
gmamone@argentum.org
VP, QUALITY IMPROVEMENT John Schulte
jschulte@argentum.org
VP, WORKFORCE DEVELOPMENT Brent Weil
bweil@argentum.org
VP, MEMBERSHIP & EVENTS Brad Williams
bwilliams@argentum.org
VP, GOVERNMENT RELATIONS Paul Williams
pwilliams@argentum.org
SENIOR DIRECTOR, MARKETING & COMMUNICATIONS Jessica McKay
jmckay@argentum.org
DIRECTOR, PROGRAM CONTENT Denise Brassé
dbrasse@argentum.org
DIRECTOR, MEMBER SERVICES & DATA Kari Horesky
khoresky@argentum.org
DIRECTOR, MEETING PLANNING & OPERATIONS Alana Mallory
amallory@argentum.org
DIRECTOR, GOVERNMENT RELATIONS Daniel Samson
dsamson@argentum.org
OFFICE MANAGER/ EXEC. ASSISTANT Rosa Montgomery
rmontgomery@argentum.org
PROFESSIONAL DEVELOPMENT & EDUCATION MANAGER Robert Oliveri
roliveri@argentum.org
MARKETING SPECIALIST Kayla McAlindin
kmcalindin@argentum.org
EVENTS COORDINATOR Ashley Foster
afoster@argentum.org
STAFF ACCOUNTANT/ HUMAN RESOURCE MANAGER Olivia Wilson
owilson@argentum.org
EDITORIAL COMMUNICATIONS MANAGER & EDITOR Sara Wildberger
swildberger@argentum.org
CREATIVE PROJECT MANAGER Vatrice Chestnut
vchestnut@argentum.org
ART DIRECTOR Rose Thai
rthai@argentum.org
ADVERTISING
DIRECTOR OF SALES Katherine Madison
kmadison@argentum.org
SENIOR SALES ACCOUNT EXECUTIVE Maura Artman
martman@argentum.org
SALES ACCOUNT EXECUTIVE Brooke Jordan
bjordan@argentum.org
SUBSCRIPTIONS 703.562.1179
Senior Living Executive, Volume 27, Number 2 (print ISSN 2161- 6698, online ISSN 2161-671X) is published bimonthly by Argentum, 1650 King Street, Suite 602, Alexandria, VA. Periodicals postage paid at Alexandria, VA and additional mailing offi ces. Argentum member companies receive subscriptions for staff as part of their membership. Free controlled subscriptions are also available to qualifi ed individuals in the senior living business.
POSTMASTER: SEND ADDRESS CHANGES TO Senior Living Executive, 1650 King Street, Suite 602, Alexandria, Virginia 22314 703.894.1805. Printed in USA. Copyright 2018. Prior to photocopying items for educational classroom, internal, or personal use, please contact the Copyright Clearance Center, Customer Service, 978.750.8400, 222 Rosewood Dr., Danvers, MA 01923 or check CCC Online at
www.copyright.com. Senior Living Executive will not be responsible for the return of any unsolicited manuscripts or photographs.
Copyright ©2020 Argentum. All rights reserved. No part of this publication may be reproduced or transmitted in any form—print, electronic, or otherwise—without written permission from Argentum.
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