OFFERING EMPLOYEE PROGRAMS THAT HELP SENIOR LIVING STAY COMPETITIVE
TOP WORKPLACE BENCHMARK SENIOR LIVING
Benchmark Senior Living, headquartered in Waltham, Mass., was named to the 2017 Boston Globe Top Places to Work list and was also named to the 2016 Boston Business Journal Best Places to Work list.
Luciano Parente is sitting in an armchair gazing fondly at a framed photograph of Lucia and Justin Maccarone, descendants of Italian immigrants.
Parente, who’s an Italian immigrant himself, sighs: “Ah Lucia, I miss you!” Then he turns to Lucia’s daughter, Michele Maccarone Brophy, and they sing/hum an Italian song together. It’s as if they’re old friends.
Parente is a 13-year veteran of Benchmark Senior Living. He works in dining services at River Ridge at Avon, a Benchmark community in Connecticut, and he took care of Brophy’s parents, both Benchmark residents, for many years. Among other things, he spoke Italian with them and made them special Italian meals.
In a video of Brophy and Parente reminiscing about Brophy’s parents, Brophy says that she knew when she met Parente that “everything would be fine” for her parents, who were fearful at first about moving into a community.
Benchmark created the video to recognize Parente and two other colleagues for their compassion and shared it with the rest of the company’s employees at its Annual Awards Gala, a black-tie event held earlier this year at Gillette Stadium near Boston. Parente received Benchmark’s 2016 Compassionate Caregiver Award for consistently
making rich, meaningful connections with residents, families, and fellow associates. The recognition came with a $2,500 cash award and crystal trophy. The Maccarone family was one of more than 300 who nominated a Benchmark employee for the 2016 award.
The honor is just one of more than a dozen forms of recognition that Benchmark showers upon associates and communities for extraordinary acts of caring for residents, superior leadership, and excellent customer service.
Like many other workplaces rated as “best places to work” in employee surveys, Benchmark offers matching 401(k) retirement funds and a bundle of other benefits, including insurance, profit-sharing, service and product discounts, tuition reimbursement, and training. But when asked what sets the company apart, vice president of human resources Tim Reilly says it’s “Benchmark’s 20-year culture of appreciation and recognition.”
Luciano Parente, recipient of the 2016 Benchmark Compassionate Caregiver
Award, with Benchmark chief executive officer Tom Grape.
The 15th Annual Awards Gala honoring Benchmark’s Best for 2016 held in Gillette Stadium, home of the Super Bowl Champion New England Patriots. 20 SENIOR LIVING EXECUTIVE / ISSUE 4 2017
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