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AI article continued from page 10.


The ability to share important


information not only swiftly but also securely, with audit trails and


encryptions, is also a benefit AI has


brought to the post- incident review process.


I have worked in the Electronic Security Industry for 21 years now, and one of the most important phrases that has always resonated with me is ‘to create a proactive approach to a reactive environment’. This has only been accelerated since joining ICTS, as the impact and support we can offer with technology and AI to frontline staff can be the difference in a critical situation.


CCTV Pre-Security Incident


In recent years there has been a shift to the usage of specific AI software for the monitoring of loitering, certain behaviour, people counting, heat mapping, and many more data-gathering uses. AI has assisted in the creation of early alerts for hostile situations and thus enhancing overall security.


Data is key


Collation of data, and specifically targeted data, that can assist in a proactive approach is critical in any risk analysis. Utilisation of software-driven intelligence and accurate creation of rules can be the difference between a successful deployment and early intervention.


Analytics based on deep learning provide more accurate results and eliminate the need to continuously monitor video footage. Whilst deep learning-based analytics can help security personnel ‘see’ and limit human error and bias, it cannot entirely replace operator experience and decision-making skills.


Expenses with the traditional 'remove and replace' approach


The added benefit of utilising AI in today’s technology-filled market is that in many scenarios software can be installed on existing hardware without the need to replace hardware.


In many situations, there is a misconception that introducing new technology comes with a large investment. There is always a cost to any new strategy or solution, but in my opinion and experience, it is often very easy to provide


accurate and proven examples of an extremely quick ROI (return on investment). The ‘spend to save’ scheme is widely acknowledged within the public sector, SMEs and even the largest FTSE 100 or Global 500 organisations.


Human Intervention


It is important to highlight that no matter how intelligent we get, AI will always involve some form of human intervention. We are often reminded of this by the tech companies.


The impact of AI on security technology is significant. AI-enhanced CCTV provides a valuable example of how the advances in technology can make our environments more secure and our security operations more efficient. Return on Investment is rapid, especially as some AI software can be installed on existing hardware equipment. However, whilst AI has become an integral tool in security technology, it cannot entirely replace a security professional’s experience and decision- making skills.


Curtis Wright Director


Electronic Security and Monitoring Services, ASM - the technology subsidiary of ICTS UK & Ireland.


11 © CITY SECURITY MAGAZINE – SUMMER 2024


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