5 HM Customs
Following Brexit, arrangements for travelling to/ from the European Union and Northern Ireland have changed. There are new rules to be followed. See here for further details:
https://www.gov.uk/government/collections/ custom-rules-for-sailing-your-pleasure-craft- to-from-and-within-uk-waters.
HM Customs Yacht Line 0300 123 2012. Jolly Jacks Restaurant & Bar
During your stay we hope you will make use of, and enjoy Jolly Jacks restaurant and bar. Booking is recommended for the restaurant. Tel: 01752 279500
Key Holding
If your vessel and/or vehicle is to be left unattended for any length of time, it is requested that a set of boat/vehicle keys are left in the marina office.
Laundry
A laundry room is located between the restaurant and the toilet/shower block. The washing and drying machines are token operated. Tokens and soap powder are available from the marina office. The laundry is also home to our ‘library’. If you want something to read please take a book. We would appreciate it if you could return the book or replace it with a different one.
Leaving Your Berth?
Unless the marina office has been advised that the berth holder shall be returning, berths left vacant after 1800 hours may be temporarily allocated for visitor use.
Lost Property
Lost property will be held in the marina office with items being recorded in the ‘Lost Property Book’. Unclaimed items will be disposed of after a period of three months.
Marina Office
The marina office is staffed continuously from 0800 - 1730 hours daily. Outside these hours the office will be manned except when duty staff are on patrol. Duty staff can be contacted by radio - call sign ‘Mayflower Marina’ on VHF Ch80 or by mobile phone: 07840 116853.
Messages
We are happy to receive messages on your behalf. Messages will be delivered as soon as possible to your vessel or in your absence they will be put in the office ‘pigeon-holes’.
Pets
If you wish to take your pet to/from the European Union or Northern Ireland, please note that following Brexit arrangements for pet travel have changed. See:
https://www.gov.uk/taking-your- pet-abroad/travelling-to-an-eu-country-or- northern-ireland
Post & Deliveries
We sell books of First & Second class stamps from the marina office. We are happy to receive post on behalf of our customers. Letters will be put in the ‘pigeon holes’ under the name of the boat. The same applies to small parcels. Whilst we are happy to accept larger items such as sails, outboards, etc on your behalf, we would appreciate advance notice of such delivery and equally prompt collection - our office is only small! Receiving mail and parcels on behalf of customers is done in good faith and we will not accept liability for lost or damaged mail/goods.
Refuse & Recycling
The marina maintains refuse receptacles and comprehensive recycling facilities for customer use. Further details can be found in the Environment section on page 15.
RWY Royal William Yard Marina
Between April and October we have an arrangement in place for our berth holders and visitors to berth dinghies in the RWYM for short periods without charge. If you wish to visit the RWYM please ask for a dinghy voucher from the Mayflower Marina office.
T&C Terms & Conditions
All use of Mayflower Marina is subject to the marina’s Terms & Conditions which are displayed on the company’s notice board. Copies of the company’s Terms & Conditions are available from the marina office or can be downloaded from:
www.mayflowermarina.co.uk.
Toilets & Showers
Mayflower Marina has a number of individual bath/shower rooms. Access to the bathrooms is only possible with a security code. The code is available from the marina office. Alternatively, there are other toilets and showers that are always open.
Trolleys
Trolleys are available from the trolley parks adjacent to the access bridgehead and by the hoist dock. Please be considerate to others and return the trolleys immediately after use. Trolleys are not to be taken off site without authorisation from the marina office.
WiFi
Berth holders have an individual Username and Password to access the marina’s WiFi network. Our network will appear as ‘Mayflower Resident’. Once you enter the log-in information you should be able to access good quality WiFi almost anywhere on site. Your individual log-in will support up to 10 devices. If you have problems connecting please ask in the marina office. WiFi is available for visiting boaters – please ask for log-in details at the marina office.
Tel 01752 556633 • Email
info@mayflowermarina.co.uk • Website
www.mayflowermarina.co.uk
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