4


General Information


To help you navigate your way through these pages we have listed information alphabetically.


Assistance At Your Berth


We are happy to offer you assistance whilst entering or leaving your berth, please call on VHF Channel 80 for this free service.


Car Parking


One free car parking space is offered to berth holders and to visiting yachtsmen who have a boat in the marina. For all other vehicles a period of free parking is permitted and thereafter charges apply as displayed.


Please note that vehicles and their accessories are left at the owner’s risk and responsibility. Sailport Plc shall not be responsible for loss or damage arising from any cause whatsoever, unless such loss or damage was caused by, or resulted from our negligence or those for whom we are responsible.


Comments & Suggestions


We are happy to receive comments on your experiences of using our marina or suggestions about ways in which we can improve our standards of service. Clearly we cannot respond to anonymous feedback but please feel free to tell a member of staff, post a note into the suggestion box just outside the marina’s reception office, send a letter or email for the attention of Charles Bush.


Contractors


Berth holders may invite any bona fide tradesperson on site for the purposes of repairing or maintaining their boat.


Throughout the day and night, staff undertake frequent safety and security patrols. Outside office hours (1730 - 0800) should you wish to leave or gain entry to the marina by car (through our barrier system), a prior arrangement with the office is advisable. In the event that the office is locked in the evening or during the night, duty staff can always be contacted by radio - call sign ‘Mayflower Marina’ on VHF Channel 80 or by mobile phone: 07840 116853.


Please note that Contractors must:


• Complete forms and provide details of their third party liability cover.


• Sign-in at the marina office prior to commencing work and pay the appropriate


contractors fee. • Sign-out after completing the work.


• Hot work, diving, grit/sand blasting and other particularly hazardous or anti-social activities are not to be undertaken without the express written permission of the Duty Manager.


For security reasons we will not issue keys to contractors unless we have received your instructions to do so. Such instructions are renewable on an annual basis. A list of authorised contractors is displayed on our website or available from the marina office.


Disabled Access


We have installed special equipment and facilities to assist your enjoyment of the marina. If further assistance is required please ask and we will do our best to help.


Electric Car Charging


We have 16amp electrical hook-up points for charging electrical vehicles at various locations around the marina’s car park. For further information please contact the marina office.


Ferry Service


A ferry service runs between Royal William Yard, Mount Edgcumbe and the Barbican, linking three iconic destinations on the water. No booking is necessary and well behaved dogs are very welcome.


Mayflower Marina An Award Winning Marina


For the ferry timetable and further details. Tel: 01752 253153 or visit: www.plymouthboattrips.co.uk/ferries.


Fishing


Fishing is only permitted aboard your own vessel and on the outside of the breakwater. Casting within the confines of the marina is prohibited.


Flare Disposal


Out of date flares are both dangerous and hazardous to the environment. They must not be disposed of in our waste bins. As a service to our berth holders and to promote good environmental practice we will dispose of some types of old flare for a small donation to the RNLI. We will dispose of flares belonging to visitors or large flares or rocket lines belonging to berth holders for an ‘at cost’ fee. For more details please enquire in the marina office.


Fuel & Gas


The marina has a comprehensive refuelling facility, which serves diesel and unleaded petrol. The fuel berth is located adjacent to the boat hoist dock and is open 24hrs. The marina maintains stocks of calor gas for resale. Please enquire at the marina office if you require gas or call us on VHF ch80.


Data Protection (GDPR)


At Mayflower Marina we take your privacy very seriously. We will only use your personal data to administer your account and to provide you with the services you have requested from us. Further details are available in our Privacy Notice on our website.


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43