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NEWSDESK


“In the future we hope to see progress on data-sharing agreements that enable regular access to live datasets for real- time, cross-utility models to be built.”


Open data opens doors to innovation


Chris Thomas, Head of Innovation & Enterprise, Isle


It is no secret that data is essential for improving insight, informed decision making and improving services. So what is open data and how can it be used to improve innovation in the sector?


published its first discussion paper: H20pen- Open data in the water industry: a case for change, which sets out the case for how open data can enable water companies to create value for water customers, communities and the environment. The paper states it is “time for the water sector to embrace new thinking and innovation” and that open data could play a central role in this.


Chris Thomas


Open data simply means making data freely available for everyone to access, use and share.


The sector is already rich with data and information, not only about the services they provide, but also the communities they serve and the local environment.


By publishing data openly with as little restriction as possible, water companies can work collaboratively across geographical boundaries to tackle shared challenges such as water scarcity and environmental pollution. Crucially, at a time when the sector is under increasingly scrutiny from the public, media and regulators – providing open data also improves transparency, which helps to build trust with customers and communities.


In October 2021, Ofwat, the regulator for England and Wales, 8 | March 2022 | www.draintraderltd.com


Currently organisations have had success in sharing curated, static datasets such as Priority Services Register information, with neighbouring utilities; or sewer network CCTV images for automated integrity inspection through machine learning; but as yet very few companies have introduced open access to their datasets.


In the future we hope to see progress on data-sharing agreements that enable regular access to live datasets for real- time, cross-utility models to be built. In addition, we are seeing an increasing trend towards hyper-automation, where a business aims to automate absolutely everything.


Currently organisations have great success in IT enabled processes, such as reading and processing invoices or automatically generating quotes for customers. In the future we hope to see more operational technology - OT enabled processes - where the application of automation has proved robust enough to automatically operate entire plants and networks.


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