CASE STUDIES
The result
Dale outlines the difference of having a working maintenance system: “A lot of our challenges were obviously in the spreadsheet – there could be ten gullies in a street, the engineers think they’ve accessed a certain gully, but the reference might not match up. Whereas with the system now, it pinpoints exactly what gully is which. And then it literally builds the spreadsheet for you, and does everything for you, which makes all of our lives easier.”
Engineers for Quest Waste Management can now identify and record the exact location of thousands of gullies, with the stress of data management automated and simplified in an intuitive system, eliminating the guesswork and manual correction of the past. The Professional Services team at MGISS love a challenge, and they thrive on crafting solutions for their clients. But they also pride themselves in excellent support after a solution is built, so that new systems are not only smoothly adopted but expertly optimised.
“The support and the background from MGISS were next to none,” Dale assures us. “As soon as you rang, he would answer and fix it then and there over the phone. Instead of passing an issue on, he would sort it straight away, and that experience was a lot better and quicker than we’ve
ever experienced before.”
So, for Quest Waste Management, how has the Gully Maintenance Software transformed the way they work? “For the engineers on-site, it’s a lot easier and a lot quicker for them,” Dale answers. “They’re not scribbling on a piece of paper, they’re not searching for areas when they get to site and they think there should be ten gullies but they can only find four. The GPS actually pinpoints each gully and where the team need to be, so they know where to look for them.”
“From the office side,” he continues, “life is a lot easier. You’re not searching through pieces of paper, the app is working exactly the way it should be, it does it all for you. It’s freed up a lot of time for myself in the office. Instead of spending two or three hours uploading gullies every evening, it’s done in minutes, which allows me so much time to put into other projects and work in the business.”
“Plus, we can plan the work out ahead of time for the team,” he continues. “We don’t have to worry because it’s just there on the app for them to use. They can communicate so much better, and the whole process is much quicker.”
With Quest Waste Management already celebrating the adoption of the Gully Maintenance Software as a success story for
their business, and with the transformative effect on the critical operational challenges of the past, we ask Dale whether he sees potential for wider adoption within the business.
“We’re looking into it now,” Dale responds. “When it comes to Highways, for example; CAD Drawing and GPS, this new system would work lot better there, where we can actually start getting everything on an app. So instead of drawings just on an email, they can have the drawings live in front of them.” “The Gully Maintenance Software from MGISS has just made everything a lot easier,” Dale concludes. “And I can see that happening elsewhere for the business, too.”
The industry is always evolving to meet current and predicted challenges, and the modernisation of tech, process and asset systems is essential for infrastructure and maintenance organisations like Quest Waste Management. Beyond levelling-up and leaving paper behind, organisations can look at the bigger picture; flood prevention, road safety and a process that is robust enough to deal with future challenges. Overall, an investment in Gully Maintenance Software from MGISS is a guarantee for a stronger, healthier business future.
Five pipe sections, over 200 metres completed overnight
McBreen Enviro UK was contracted by a new client to carry out trenchless rehabilitation works on a section of ageing concrete pipework. The project required careful coordination, multiple access points, and minimal surface disruption.
Installation of a UV-cured liner across five sections of 300mm concrete pipe, totalling over 200 metres.
A full CCTV survey was conducted ahead of the works to assess access, condition, and alignment. UV lining technology was selected due to its speed and non-intrusive application and all works were completed overnight, in line with the agreed programme.
As a result, over 200 metres of pipe were 18 | July 2025 |
draintraderltd.com
successfully rehabilitated using no-dig methods. The installation was delivered in accordance with the specification, marking a smooth and efficient project completed for a new client.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84
