Training Satisfaction Rating (%)


The majority of our sample had treatment insurance, but it is still worrying to note that 17.1% of the sample were not insured. We asked those therapists who did not have insurance why they chose to work without it.


The most popular reason for working without insurance was affordability (14.7%). The cost of Guild membership and insurance for up to £6 million for one year is just £85, which works out at around £1.63 per week. When you consider that claims against therapists can regularly amount to tens of thousands of pounds, the real question of affordability should not be “Can I afford it?”, but


COMMON MYTHS ABOUT INSURANCE Two other reasons are often given by therapists who work without insurance:


I ONLY WORK ON FAMILY AND FRIENDS


Therapists who run small scale businesses, often operating from home or on a mobile business, regularly make the mistake of thinking that their clients will not sue them if they cause an injury because they consider their clients to be family or friends. Sadly, this is not the case. The Guild receives several calls each year from therapists who are not insured and who have received letters of claim from clients who they thought would never take action against them.


I AM ABOUT TO RENEW


If you are working as a therapist or nail technician and carrying out treatments, you are either insured or you are not. Anyone who describes themselves as “just about to renew” is not insured. The Guild receives several calls each year from distressed therapists who allowed their insurance cover to lapse and have received a solicitor’s letters advising of a hefty claim against them, which they will have to defend and settle personally.


ARE OUR QUALIFICATIONS


UP TO SCRATCH? There are two main training routes into beauty and holistic therapy. FE Colleges usually offer NVQ courses which attract funding as they are on the Qualification Credit Framework – QCF. These courses are usually full time over one or two years. The other route is through private courses, most of which are accredited


“Can I afford not to have it?”. As is so often the case with insurance, it is only when somebody suffers a significant loss that is not insured that they appreciate the protection if gives.


Another 4.9% of therapists said they were willing to take the risk that they would not make a mistake. Again, this is worrying because a) nobody can guarantee that they won’t ever make a mistake, and b) claims against therapists do not just come from treatments, but can arise from slips and trips in the treatment area, or defective equipment and products. So even if you don’t do anything wrong in a treatment, you can still end up with a claim against you.


by The Guild. The survey showed that just over half of the sample had taken QCF courses:


Course Type QCF Type


Private Courses


Result 56.70% 43.30%


We asked therapists how well they thought their training had prepared them for working in the professional beauty industry. We then compared the answers from those who had taken QCF courses with those who had taken private courses. The overall level of satisfaction was high for both types of training, with only 13.6% of people who had taken QCF courses saying that they thought their training could have been better, and only 9.2% of those who took private courses saying the same.


QCF V PRIVATE COURSES


70.0 60.0 50.0 40.0 30.0 20.0 10.0 0.0


Very Well


QCF Courses Private Short Courses


Adequate


Could have been better


Copyright 2016 – © The Guild of Professional Beauty Therapists. © The survey results published are subject to strict copyright by the Guild of Professional Beauty Therapists Ltd. No information may be reproduced in any form or any means whether electronic, mechanical and/or optical without the express prior written permission.


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