IBS Journal May 2017
15
LBG in exclusive Windows Hello partnership
banking organisation to work with Microsoft on Windows Hello, testing biometric authentication with customers logging into Lloyds Bank, Halifax and Bank of Scotland internet banking sites.
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Windows Hello is pitched as a more personal, more secure way to get instant access to Windows 10 devices using a fingerprint or facial recognition. Special hardware and software also binds the device to the user and creates a data representation of a face, not an image – therefore preventing access via an impersonator using a photograph. The cameras on Windows 10 devices use infrared technology to identify faces, so customers can be recognised in a variety of lighting conditions. The data is stored locally on the device and shared with no one but the user.
Lloyds will be running a pilot in the second half of the year. “With customer experience and security at the forefront of our minds, we are keen to run this pilot to explore the new functionality Windows Hello could give our customers,” says Gill Wylie, Chief Operating Officer, Group Digital & Transformation, Lloyds Banking Group. “I am delighted
loyds Banking Group has become the first UK
we are the first banking organisation in the UK to work with Microsoft on Windows Hello, and excited to see how our customers use this feature.”
“This Lloyds Banking Group pilot marks another significant step towards an era of
more personal computing,” says Ryan Asdourian, Windows & Devices Lead, Microsoft UK. “With more than 400 million active users of Windows 10 able to take advantage of Windows Hello, it’s great to see a major financial services institution looking at how it can apply this technology to transform the customer experience. Windows Hello enables users to log in to a Windows device in less than two seconds and this use of advanced biometric technology will provide Lloyds Banking Group customers with a more seamless and frictionless experience without compromising security.”
Scott Thompson First Private Bank modernises with Misys
FusionBanking as it looks to digitalise its operations. “The market here has been through immense change across all industries, and banking is no exception. As we come into a period of expected rapid growth, competition is heating up and customers are demanding superior products and services,” says Dr Sein Maung, Chairman at FPB which received the first banking licence in Myanmar in 1992. “Our mission is to deliver efficient, transparent and trustworthy banking to all and we know that requires a slick, modern technology platform at the core. Misys technology is flexible and scalable and will form the foundation for efficient, digital banking here at FPB.”
F irst Private Bank (FPB) has chosen Misys
The project will see Misys FusionBanking Essence and Digital Channels provide a connected front, middle and back office. The FusionBanking Insight analytics module will also enable the bank to track performance and obtain a consolidated view of customer preferences. Meanwhile, FusionBanking Trade Innovation and Corporate Channels will provide unified online commercial banking services and digitalised, trade finance capabilities. The aim is to ensure rapid access to trade finance and working capital for corporate clients, and support Myanmar’s businesses in expanding into international markets.
Scott Thompson
www.ibsintelligence.com
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