IBS Journal May 2017
11
Royal Bank of Canada unveils MyAdvisor
innovation lab has developed MyAdvisor, an online advice platform connecting a client to an advisor, where both can view and adjust a dynamic “dashboard” showing the client’s savings and investment goals and establish actions
R oyal Bank of Canada’s Toronto-based to achieve those goals.
It is being piloted in Ontario, with feedback shaping the final product ahead of a national launch, which is planned for later this year. “This is proving to be a very powerful financial advice experience for our clients, as they manage their financial goals using our digital capabilities and our advisors’ expertise,” says Michael Walker, Vice President and Head, Mutual Funds Distribution & RBC Financial Planning. “MyAdvisor demonstrates what being a digitally-enabled relationship bank is all about, combining the convenience of digital access and the personalised advice of our advisors.”
Scott Thompson Orange Bank set for commercial launch
venture Orange Bank. This will be available in France for its employees from mid-May and for the general public from July. Customers can sign up via a mobile app, online or in one of Orange’s 140 certified stores, and receive a bank account, a debit card, overdraft protection and an interest- bearing savings account. Features include contactless mobile payments, the ability to send money by SMS, instant bank balances, temporary freezing of debit cards and 24/7 access to a bank advisory service. Additional services, such as credit and insurance, will gradually be included in the offering.
O
The aim is to reach Euro400 million in revenues in 2018 and to pull in more than two million customers in France. Stéphane Richard, Chairman and CEO at Orange, comments: “With the commercial launch of Orange Bank for the general public on 6th July, we are writing an important new chapter in the Group’s history. From now on, Orange is also a bank. A bank that places customer experience at the heart of its business model. Orange Bank will build on the professional skills of its banking
range has taken the wraps off mobile-only
experts, the disruptive capability of its partnerships with startups and of course the traditional assets of Orange: its distribution network, its expertise in digital services as well as its financial strength. By bringing together these different sources of energy, we will be able to meet the expectations of our customers in a way that enables us to permanently adapt ourselves as their needs evolve.”
Scott Thompson
www.ibsintelligence.com
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