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PUBLISHER Melissa Broadus melissa.broadus@acca.org


EDITOR Kate Gadd kate.gadd@acca.org


AD SALES Dylan Burkhart sales@acca.org 925-487-4667


ART DIRECTOR Lynn Riley Lynn Riley Design www.lynnrileydesign.com


BLOGGERS & COLUMNISTS David Bixby, Melissa Broadus, Chris Crew, Steve Coscia, Chris Czarnecki, Brooke Duncan, Kate Gadd, Tom Grandy, Barton James, Katie Kuehner-Hebert, Cody Novini, Keith Paton, Sean Robertson, Dick Shaw


ACCA Now (USPS 9910) is published bi-monthly for $29 per year by ACCA, 1520 Belle View Blvd. #5220, Alexandria, VA 22307. Periodicals postage paid at Alexandria, VA, and at additional mailing offices. ©2023 by ACCA Association, Inc. All Rights Reserved.


Postmaster send address changes to ACCA Now, 1520 Belle View Blvd. #5220, Alexandria, VA 22307


6


4 CEO’s Column 5


Air Conditioning Contractors of America ®


ACCA Now is published by the Air Conditioning


Contractors of America. www.acca.org


Chairman’s Column 6


Now@ACCA


10 ACO News


12 Committee Crunch


14 Capitol Insights


16 Safe@Work 28


Member Services 30


Tech Tip 32


Service Savvy


2023 ACCA Residential Contractor of the Year


After 32 years in business, and nearly two million service calls, it's clear that Hiller Plumbing, Heating, Cooling, Electrical has been doing something right. ACCA Now spoke with the Hiller team to find out what makes them a standout in the industry.


18 6 32 33 Resource Roundup


34 Training Tip 36


Tech Challenge & Ad Index


37 Corporate Partner Spotlight 38


Legal Tools 34


contents Volume 12, Issue 3 / Published in May 2023


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40