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this commitment to delivering quality plumbing, heating, air conditioning, and electrical ser- vices to their customers is what Hiller calls True Transparency Pricing, which breaks down the exact cost of required parts, and the price of labor in writing for their customers prior to the work being performed. It’s this type of detail that customers really appreciate because Hiller is always upfront and honest with them about what a service will cost. For Hiller, the motto, “Care
is Our Core Value,™” isn’t just a tagline; it’s part of the very DNA of Hiller’s company cul- ture. The company operates under what it refers to as its WIN5 philosophy, which means success follows when everyone – customers, employees, company, commu- nity, and vendors – is treated with respect, honesty, integrity, and fairness. This core value of caring about others touches every aspect of the Hiller business, from the services they provide to the employ- ees who work there, to the vendors they do business with, the training programs Hiller offers, and the charitable work the company does in the community.
Giving Back to the Community
For Hiller, care extends beyond employ- ees, customers, and vendors. The company maintains a strong commitment to sup-
produce resources, events, products, and services.
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porting the communities that it serves. Hiller has partnered with Toys for Tots through $10,000 cash donations as well as donating $11,000 worth of new toys to the non-profit. The company has also donated over $25,000 in partnership with the Rally Foundation for Childhood Cancer Research and raised over $25,000 in donations for the National Multiple Sclerosis Society during their Bike MS event. In the past year alone, Hiller has also sponsored over 75 youth, high school, and amateur adult sports teams, totaling close to $70,000. Additionally, Hiller sponsors both NCAA and professional sports teams. Supporting institutions like the Tennessee Volunteers, Vanderbilt University, Middle Tennessee State University, and the Nashville Preda- tors allows Hiller to play a role in the com-
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