Venue Cyber Threats, Risks, And Preparedness
By Erik Rasmussen and Andy Jabbour
CYBER THREATS. CYBER RISK. CYBER ATTACKS. CYBER INSURANCE.
CYBER PREPAREDNESS. Attach “cyber” in front of any concept, and it sounds futuristic,
data breaches, the word is also fatiguing, overused (“cyber thought leader,” “cyber strategist,” “cyber guru…” really?), and has led to tuning out the messages behind those concepts. To understand if it is In common use, “cyber” refers to the world’s computer networked systems – from endpoints, like the cameras, smart phones, and lap- tops ever present at venues -- to the servers, data centers, people, and processes supporting the use and ensuring the security of those systems. As we see story after story of data breaches, ransomware incidents, and other threats, venue leaders may wonder what the real threats are and risks their facilities and people are facing today, and where are those going as we move into the near future. At VenueConnect 2018 in Toronto, our two panels discussed exactly
that, as well as some of the things venue leaders can consider doing were designed to help provide awareness on some of the threats ven- ues are exposed to today, from social media, point-of-sale terminals, to Internet of Things / connected devices, and common - almost now classic - threats like the business email compromise – recently - lion global issue - data theft, website defacement, and now increasing- ly to include emerging and likely enduring issues like cryptomining, supply chain, and third-party vendors, there is no shortage of op- portunities for cybercriminals and other threat actors to potential- ly threaten a venue. With an eye towards emerging threats – from blended threats that can impact cyber-physical systems, the blended threat actor masking their motives and backers to confuse the victim, - uting malware, leaders need to be on guard, constantly vigilant, and
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innovative to protect their organizations, their operations, their patrons, Understanding the threats is important, but leaders cannot do every- thing and so they need to assess their risks and take appropriate actions to mitigate those greatest concerns. Venue risk management may in- clude some level of risk transfer - such as through insurance or shifting to vendors or other possible entities - and some level of risk acceptance, of a particular risk.” However, as with other common threats with seri- ous risks, some level of preparedness is increasingly important. As most training, and other common equipment and activities to prepare for common threats, increasingly, it is important to similarly prepare for the most common cyber threats.
WHAT DOES BASIC PREPAREDNESS LOOK LIKE, AND WHAT CAN IT LOOK LIKE WHEN THINGS GO WRONG?
the venue risk manager must learn what is valuable, what it costs to lose is an acceptable level of loss. The venue risk manager, or an indepen- - mitting to protecting it. The range here is limitless – loss of data, loss of business, systems downtime, reputational loss, loss of client trust, etc. The approach to preparedness can be framework-centric, the equiv-
alent of a lawyer arguing a point based on statutory authority. This involves mapping the venue computer network to concepts authored by reputable organizations such as the National Institute for Standards
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