Let’s hope Sunak can bring some stability A NOTE FROM THE EDITOR
All change! We have our third prime minister in a matter of weeks and let’s hope this time, the appointment of Rishi Sunak will bring some much-needed stability to the country, especially given how challenging the next few months are likely to be. The financial markets have already reacted positively to the latest
resident of Number 10 (page 5), which will hopefully lead to a fall in the cost of government borrowing. And if this results in a stronger pound and lower rises in interest and
mortgage rates than those forecast under Liz Truss, that can only help the travel industry, especially now signs are emerging that the increasing cost of living is starting to bite at the lower end of the market. In its latest trading update, On the Beach noted that while sales of
five-star holidays were flying, those of holidays in the “value” to three-star range were “subdued” (page 8). It also gave no indication of how forward bookings were looking. Telling, perhaps? Deloitte also noted that consumer confidence had plunged to record lows in the third quarter of this year with cutbacks across all areas of leisure spending. It described future spending power as “significantly strained”, particularly over Christmas (page 6). That said, many agents are still reporting a fairly buoyant market, especially for higher-value, long-haul and more-complex bookings, which is positive – and hopefully Sunak’s premiership will help maintain that trend. Talking of trends, homeworking continues to go from strength to strength – making Travel Weekly’s 33-page Guide to Homeworking (pages 27-59), an invaluable tool. Don’t miss it!
Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS
ONS figures reveal revenue rebound 4 Recruitment ‘still an industry priority’ 4 Industry banks on Sunak for stability 5 Confidence plummets; AmaWaterways 6 Henbury relocation; Jet2; On the Beach 8 Conference report
Looking t ooking to make the jump?
Your bumper 33-page guide to homeworking Starts page 27
Holidaysplease Conference 2022 10
comment Gordon McCreadie: Luxury looking up 14
NEWS YOU CAN USE Product Just Go! Holidays, Newmarket Premier, Ranch Rider, Trafalgar
FRONTLINE agent diary
THE QUEEN’S AWARDS FOR ENTERPRISE:
INTERNATIONAL TRADE 2020
FRONT COVER AND THIS PAGE: Shutterstock/Mee Ko Dong,
Rawpixel.com. lunamarina, Fred Duval, Cameron Prins; Steve Dunlop
travelweekly.co.uk
Sharon Thompson: Gain respect of staff 22 Your Stories Suzanne Smith looks back on 50 years in the industry 23
FOLLOW US: @travelweekly
WHAT LUCY DID THIS WEEK
OHosted T ravel
Weekly’s Inspiring Women Lunch for 35 brilliant female leaders and heard from Francesca Carter-Kelly from Commonwealth Games England.
OHad great meetings with Nadia and Anja from Delta Air Lines and Karen and Ingrid from Norwegian Cruise Line.
OTook my teenage daughter to Covent Garden in London for day out shopping in half-term. She’s getting so grown up!
competitions
Qatar trip prizes, vouchers, Seychelles 24 Get Social Poor pay, Spain rules lifted, Oceania 25
guide to homeworking
Room to grow: Firms report a rise in recruitment, revenue and commission 30 Making the switch: Key
15 17
MSC, Fred, Azamara, P&O Cruises 18
things to consider if you plan to make the move and the different models on offer 34 Preferred partners: How suppliers work with home-based agents 40 Social media: How to
boost sales and build your business 42 Homeworking directory: Profiles of 14 companies in the sector
›Upturn masks low outlay on IT staff 62 ›Comment: Mo Shakarchi, Collinson 63 ›IT spending to hit ‘record £1.98bn’ 64
BUSINESS NEWS Travolution Innovation Report 2022:
travelweeklyuk @travelweeklyuk 27 OCTOBER 2022 3 45
Find out whether homeworking could work for you in our annual guide to the sector
OCTOBER 2022
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