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thamestravel Thames Travel Check out our latest newsletter. Looking ahead, we’re determined to keep positive and we’re making plans for the future. When we’ve spoken to you on the phone or over email, we know that you’re eager to travel again and our message right now is to get thinking about that next holiday you want to take!

Spain: Timing is too tight

Story: Spain pins hopes on island tests Darren Hilton: No way to get a Covid test and result within 48 hours of flying. What if you had a flight at 7am on a Monday? You’d have to test on Saturday but wouldn’t get the result back in time. Plus, it’s £150+. Pointless.

2020 GET SOCIAL: Email letters to Please write ‘Get Social’ in the subject line. DEADLINE: Midday Monday. All

correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from and

GET SOCIAL: @travelweekly travelweeklyuk @travelweeklyuk 22 OCTOBER 2020 25 Refunds: Confidence is key

Story: On the Beach boss says ‘refunds cannot be based on FCDO advice’ Rachael Quinton: Disagree! We need travellers to feel confident about booking for next year. In theory, booking for next year would be booking while there is a pandemic on – so they also should not be covered?

Miles Morgan @MMTMan Miles Morgan Travel Since lockdown, Wetherspoons sales -15%, Marston’s -10%. Travel industry around -80% or more. Extra help for Hospitality: Eat Out to Help Out. Extra help for the travel industry: zero. Our plight is easy to see @RishiSunak, so where is the support for the sector?

Amy @MsAmyzing Select Travel Holidays Can’t believe how quickly the first hour of #ATASWeek20 went, but it’s so nice to be able to re-engage my inner touring and adventure geek. I’ve always found it an inspiring conference, given how innovative the sector is, but it’s positive hearing how it’s adapting to Covid.


The best of your letters, comments and social media this week PTRs: The burden on agents is unfair

Story: Operators will reassess partnerships, says dnata’s Bevan A key concern for me remains the airlines acting outside of the Package Travel Regulations. I don’t see how an agent can be held responsible for services operated by third parties over which they have no control. And why should an agent be forced to subsidise an airline in the event the airline is refusing to refund? It shouldn’t be. The PTRs have unfairly placed huge burdens on agents and moved risk away from airlines. The entire framework needs looking at. Much pressure from big operators shaped the PTRs in the first place; they wanted ‘everyone on a level playing field’. But agents and operators are different, yet the PTRs do not fully reflect these differences. Chris Roche, The Adventure People

for branching out Story: Agents diversify to sell non-travel products

Big applause – I love this story. We can’t change the market, government support or the poor demand, but we can inspire small businesses to earn a living. Deliveries are booming – ‘last mile’ has to be a great opportunity for travel retailers to earn money too. Return4Travel

Agents: Hats off

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