NEWS TRAVEL WEEKLY BUSINESS CONTINUED FROM THE BACK


hotels and firms in the water transport and air transport sectors, was £23,712 in 2018. ONS salary data is taen from


weely pay employee surveys and includes 320,000 responses, including a representative sample of 5,000 from the travel sector. The number of employees in


the tour operating sector, which is around a third of the size of travel agents, fell last year to 21,434, but is predicted to increase this year to 22,838. The number of tour operators


operating in the UK is also predicted to rise to 1,930 having fallen to 1,810 last year from 1,920 in 2017. Operators of all sizes are


predicted to increase those with one to nine employees from 1,440 to 1,535 10-49 from 270 to 285 50-99 from 60 to 65 and 100-plus from 40 to 45. The ONS data shows average


salaries in the tour operating sector are traditionally higher than for travel agents although this sector has seen more dramatic annual fluctuations. In 2017, they dropped below


travel agents’ salary to £24,804 but recovered last year to be marginally higher on £27,664. espite the fluctuations


in employee and enterprise numbers among travel agents and tour operators, combined revenue for the two sectors continues on an upward trend. Having slumped to a 10-year


low of £21.3 billion in 2010, the sector has seen a run of eight consecutive years of growth. ast year, revenue growth


was ust 1.1, taing combined revenue to £35.9 billion, but this followed a four-year period in which annual growth averaged ust under 8. In 2013, travel agent and


tour operator turnover in the UK stood at £26.3 billion by 2017, that figure had risen to £35.5 billion.


78travelweekly.co.uk21 February 2019


Travolution Innovation Report 2019: Travel businesses are urged not UK TRAVEL IT SPEND, 2012-18


21%


STAFF NUMBERS AND TECH SPEND: TRAVEL AGENCIES & TOUR OPERATORS


£2bn 14%


STAFF NUMBERS


12% £1.5bn 10% £1bn 8% £0.5bn 6%


10,000 20,000 30,000 40,000 50,000 60,000 70,000


£0 4% 2012 2013 2014 2015 2016 2017 2018 -5% NUMBER OF ENTERPRISES:


TRAVEL AGENCIES & TOUR OPERATORS 5,000


4,000 3,000 2,000 1,000


£5bn £10bn £15bn £20bn £25bn £30bn £35bn £40bn


0


2013 2014 2015 2016 2017 2018 2019 TRAVEL AGENTS


TOUR OPERATORS AVERAGE ANNUAL PAY: TRAVEL AGENCIES & TOUR OPERATORS £50,000 £40,000 £0 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 COMBINED REVENUE: TRAVEL AGENCIES & TOUR OPERATORS 0


2013 2014 2015 2016 2017 2018 2019 TRAVEL AGENTS


TOUR OPERATORS


£1bn £800m £600m £400m £200m £0


£30,000


£20,000


£10,000


2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Tour Operators


Travel Agents Travel Industry Average


Sources: ONS and government data


TECHNOLOGY SPEND


% CHANGE


FORECAST FORECAST


FORECAST FORECAST


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