search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
We stand with you through this crisis A NOTE FROM THE EDITOR


These are awful and unprecedented times for the travel industry. Like you all, Travel Weekly is feeling the impact keenly, as demonstrated by the size of this week’s edition. Throughout this crisis, we will stand with the industry and do our utmost to offer news, support, advice and guidance from as many sources as we can in your print magazine, on travelweekly.co.uk and, when the time is right, through our events. You can read more about that commitment on page eight. We have also thought long and hard about the content of the magazine and have tried our best to keep it current, relevant and useful right up to our publication day on Tuesday – even though the situation changes by the hour and information and opinion can soon be out of date.


We have made temporary changes, such as pausing our Mystery Shopper feature and our page of competitions and incentives, which many suppliers have understandably put on hold. But in addition to our news coverage, we will endeavour to continue producing inspiring content


on products and destinations that are currently off limits as we play our part in supporting the industry and ensuring agents are ready to sell when your customers feel confident to book again. We also believe the magazine plays an important role in connecting the industry, so we will continue to act as a conduit for those who need help and support, and do our best to shine a light on the positives amid these dark times. You can read my extended Comment on page eight.


WHAT LUCY DID THIS WEEK


OHosted an emergency round- table with leaders of trade associations, retailers and consortia to discuss measures needed to cope (pages 6-7).


OPopped into my local travel agency, Baldwins Travel, to offer my support through what is such a trying time.


Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS Round-table: ‘Plan how to survive’


FRONT COVER Photo: Shutterstock


Agents pull out stops 4 Timeline of the week 4 Abta and CAA talks 5 6


What’s your business doing to prepare? 6 Agents strive to gain customers’ trust 8 Editor’s extended comment


8 Advice: Coronavirus resource centre 8


Abta warns of ‘thousands of job losses’ 9 Comment


Steve Dunne: ‘Be a beacon of light for consumers in these difficult times’


NEWS YOU CAN USE Product


Jet2, AMResorts, former Flybe routes 13 suppliers


Round-up of flexible booking terms


cruise Tui River Cruises, Victory, Crystal


FOLLOW US: travelweekly.co.uk


Operator Ramblers, Haven, Carrier, Insight


@travelweekly


14 16 18


10


DESTINATIONS Theme parks & Attractions


UK Attractions: Switch-sell foreign trips 26 Dubai: Postcard from Dubai Parks and Resorts


indian ocean


Maldives: Varu by Atmosphere


Nature: 8 of the best beauty spots


BUSINESS NEWS Budget reaction, APD, Tui, BA


travelweeklyuk 30


32 46


OInsisted my mum (in her 70s with serious underlying health issues) self-isolate and took shopping round and left it for her on her doorstep.


FRONTLINE Get Social


Airlines, vouchers, Hays Travel Close-up


Expedition & Adventure Forum


Agent diary Clare Dudley: Tap into add-ons


your stories Catherine Mackey, Travel Counsellors 25


21 22 24


46


Carriers call for state aid amid crisis 48 @travelweeklyuk


19 MARCH 2020 3


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52