Putting you at the heart of our future A NOTE FROM THE EDITOR
For the past 50 years, Travel Weekly has been proud to lead the conversation on the future of the travel industry as we strive to inform, inspire, support and connect our readers. Last week was no exception as we brought together more than
170 industry leaders for a special event on the Future of Travel Selling (pages 5 and 10). One of the key themes to emerge from our Business Breakfast was the need to keep evolving and responding to trends. As one speaker noted, this was pertinent for the industry, which can often be resistant to change. It also presents a huge opportunity for travel professionals, who were told to capitalise on their expertise and to access
incredible content and knowledge to become the ultimate ‘influencers’ (front cover and page 11). Travel Weekly also understands the need to evolve and improve, and we are proud to unveil our vibrant new-look magazine today alongside three fantastic initiatives as part of a continual process of listening to our readers and partners (page 12-15). When we became an independent business a decade ago, we set ourselves a goal of being our readers’ number-one choice, whatever their role. As we celebrate our landmark year, we are even more committed to maintaining that position and are proud to put you – our dedicated, inspiring and expert readers – front and centre of your Travel Weekly. You and your success will continue to be our number-one priority. We hope we will continue to be your number-one choice.
WHAT LUCY DID THIS WEEK
lHosted our biggest Business Breakfast on The Future of Travel Selling, featuring Google, InteleTravel, Midcounties Co-op, Culture Trip and Olympic Holidays.
lFinished scripts and moderator notes (and my packing) for the next six days: the Clia Conference in Southampton, then on to Advantage in Cadiz!
Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS
NEWS Euro football frenzy; Not Just Travel InteleTravel’s Ferrara counters critics
4 5
FRONT COVER
On board Celebrity Edge this week are, from left:
Gerald Buck, ROL Cruise; Poppy Outram, Bolsover
Cruise Club; Claire Stirrup, Celebrity Cruises; Sharon Bayliss, Travel Counsellors; and Sharon Fleming, Thompson Travel International
Photo: Steve Dunlop
Royal’s UK pledge; insolvency proposal 6 Mental health projects; On the Beach 8 special reports Future of Travel Selling panel debate 10 Your new-look Travel Weekly... ...and three initiatives for the trade The Interview: Mike Gooley Clia Conference preview
Advantage Conference preview comment
Giles Hawke, Cosmos & Avalon 22
NEWS YOU CAN USE products Travel 2, Sandals, Haven, Carnival 27 operators Funway, Shearings, Inghams, Kuoni 28 Aviation Jet2, Etihad, Tui Airways, Air Transat 32 Cruise
Seabourn, MSC, Silversea, Princess 36 FOLLOW US: -@travelweekly
travelweekly.co.uk /
12 14 16 19 20
lGot caught in a sudden and epic 20,000-bee swarm in my garden! Amazing sight and experience.
FRONTLINE Get social Your best letters and social posts
41
Mystery shopper Trio of York agencies score 80%-plus 42 agent diary Colin Burns, Hays Travel, Washington 44 Your stories Lynne Pollard: 40 years at Althams 46
DESTINATIONS Active & Adventure California: Yosemite, Tahoe, Monterey 54 Quinta do Lago: Judy Murray tennis 60 Family Holidays: Ask the Operator 66 Snowdonia: climbing the Welsh peak 69 Spain & Portugal A Coruna: 48 hours in northwest city 75 Postcard: Barcelona for F1 fans Take 2: city-break alternatives Centro Region, Portugal
81 82 85
BUSINESS NEWS Pata Summit 2019: Cebu, Philippines 94 Reaction to all-flights levy proposal 96
travelweeklyuk , @travelweeklyuk 16 MAY 2019 3
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100
