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Vietnam’s visa scheme is a vast improvement
Story: Vietnam extends visa exemption for UK passport holders
Getting a visa on arrival in Vietnam was like an inquisition, and we had to pay too. I have been there since under the visa exemption scheme for UK citizens and it is so good I am going back again, to Hanoi, in a few months’ time. That is the way to encourage tourists.
MICHAEL HILL
Hats off to shy, sharp and very generous Ken
Story: Gold Medal founder donates £56m to charity in year I met Ken Townsley at travel industry events in the 1990s in Manchester, when he and Anne Gilbert turned up. A funny guy, good businessman and, by all accounts, a very fair employer. Good for him giving something back – rare in these days.
MAZ GROUP PART OF JACOBS MEDIA GROUP
TALK BACK TO US: Email
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
15 November 2018
travelweekly.co.uk21
Hats off to Ken for giving so much back. A shy but very sharp man.
TREVOR DAVIS Take steps to avoid your site being scraped
Story: Logos and images on websites can be scammed in ‘seconds’ We don’t claim to stop image screen snags/captures but to visibly show that an image is copyrighted before people steal an image. Our validation system authenticates an image on a trusted third-party web domain, and helps the visitor cross-check and gain confidence that what they are reading is authentic. This is a proactive approach towards giving positive security and identity of content on sites for the public. It is becoming more incumbent on website owners to ensure there are effective control and anti-scraping measures in place to prevent website scams.
DANNY HOWARD, managing director, AffirmFirst
TWEETS THIS WEEK
Denise Hodgson @denise_hodgson1 (Travel the World 2) These tasty treats on Avalon Tapestry were hard to resist! #CliaParis18
P RIS
RIVER CRUISE CONFERENCE
2018
Cruise with Ben & David @CruiseWithBD We’ve just been on our first ever river boat and we were blown away. The @avaloncruisesuk Tapestry II is gorgeous! #CliaParis18
Emma @emmacruises (
Cruisingisntjustforoldpeople.co.uk) I’m on Croisieurope’s Renoir and it’s one of the pinkest ships I’ve ever seen (I like it!) #CliaParis18
QUOTE OF THE
WEEK
“Machines read faces in some cases better than border staff. We can board a 400-seat plane in about 22
minutes. The biometric trial is very exciting.”
ISABEL HILL, director, US National Travel and Tourism Office › Business, page 86
LETTER OF THE
WEEK
TALK BACK WHAT YOU’RE SAYING THIS WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Norwegian’s cost model is so fragile
Special Report: Norwegian Air ‘needs lower cost base’ With oil at over $70 a barrel (and jet fuel significantly higher), the long-haul low-cost model breaks. While engine issues are clearly not of Norwegian’s making, the model is so fragile that any ‘turbulence’ exacerbates the weaknesses in a fundamentally flawed business model. Their issue is not one of cost but of revenue. If you cannot raise revenue sufficiently – either in the ticket price or across ancillaries – you are toast. Norwegian’s ticket prices across the majority of the year indicate the first problem; the fact that long-haul aircraft only get at best two opportunities to sell ancillaries to the customer in 24A tells the rest of the revenue story. BOB SCHUMACHER, managing director sales, UK, Ireland and Offline, United Airlines Travel Weekly invites a response from Norwegian
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